Ratings based on 3 Verified Reviews

3.7 out of 5
2.7 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2018 on Hotels
5 out of 5
by A verified traveler

2 nights @ Puteri Gunung Lembang

Posted 2 Feb 2019 on Hotels
Kamar Nyaman.. Pelayanan Bagus.. Breakfast Ok... View not bad.. Swimming pool Ok...
Comment from Hotel Management
29 Mar 2019 by Lutfi, Hotel Management
Dear Ricky on, Warmest greetings from Puteri Gunung Hotel Thank you for sharing your experience on Hotel.com. We pleased to learn that you have had a great experience with us and thank you very much for highlighting the hospitality that we offered, clean rooms, excellent food, food variations and comfortable pool. We are very grateful that you are impressed every aspect of our hotel. Guest satisfaction is our utmost priority and we are thanks to your feedback and comments that we are able to maintain and measure our service standards. Together with Puteri Gunung Hotel family, thank you for residing with us and we look forward to welcome you back to our hotel. Cordially, Management Puteri Gunung Hotel
1 out of 5
by A verified traveler from jakarta

Lokasi bagus, kamar memprihatinkan

Posted 27 Dec 2015
Kamar kotor dan pengap, bangunan sudah lama dan tidak seperti di foto, kecewa deh