Ratings based on 4 Verified Reviews
4.8 Room cleanliness
3.3 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2019
We had a wonderful time at this lovely apartment. It was a great location - just a 15 minute walk to the Royal Mile and an even quicker uber ride. The apartment was lovely and it was great to be on a road with free parking.
Comment from Hotel Management
25 Oct 2019 by David, Hotel Management
Dear Guest,
Thank you very much for your kind review and we hope to welcome you back again soon.
Kind Regards
by A verified traveler
Posted 31 Aug 2019 on Hotels
Comment from Hotel Management
2 Sep 2019 by David, Hotel Management
Thanks for the great review, Abdulrahman. It would be a pleasure to welcome you back!
by A verified traveler
Clean but not completely what was expected
Posted 25 Aug 2019 on HotelsThe apartment was very clean and nice to look at, there was soap and body wash to use and there was a working TV. However there was disappointingly no WiFi, even though that was one of the listed amenities and when we tried to call the contact number, there was no response whatsoever. There was also a sofa-bed that was broken so it wouldn't sit up properly that we were not informed about. The area also seemed quite rough i.e. there was a fight that broke out on the street which the police had to come to in order to pacify the two men involved. Furthermore the free-parking was parking along a busy street so we had to spend some time looking for a space to park and even then it was quite a tight fit. On the other hand, location was very close to the town and there were quite a few shops close by. Overall the apartment itself was very nice but the fact that there was no wifi and no help was very frustrating and irritating
Comment from Hotel Management
26 Aug 2019 by David, Hotel Management
Dear Quoc,
Thank you for choosing to book our apartment. We’re delighted that you enjoyed your stay!
Please accept our apologies that you were not able to use the WiFi during your stay; it is indeed an amenity we provide and are unclear as to why it wasn’t working during your stay.
As to the sofa-bed, we were unaware that this was broken prior to your stay and will have our maintenance team fix it immediately – thank you for letting us know.
We can only apologise that you were unhappy with these issues, but hope you had a wonderful time in Edinburgh. It would be a pleasure to welcome you back!
by A verified traveler from Cosenza Calabria
Posted 8 Nov 2019
Per cio' che concerne la pulizia e l'aspetto dell'appartamento nulla da eccepire...ma abbiamo prenotato per 5 adulti ed abbiamo trovato solo 4 letti decenti...il quinto di noi ha dormito su un divano stretto e piccolo..
Comment from Hotel Management
12 Nov 2019 by David, Hotel Management
Dear Guest,
Thank you for your review.
With regards to the bedding the sofa bed can sleep 2 people.
Kind Regards