Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Nice hotel but seems more for young people than families.
Comment from Hotel Management
28 Oct 2024 by pentateam Leipzig, Hotel Management
Dear Mauro, Thank you very much for this kind review of your recent stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again soon.Best regards,pentateam Leipzig
by A verified traveler
Posted 17 Oct 2024
For the price this is a great option! Clean, convenient, nice staff, great location if you’re attending an event nearby.
Breakfast buffet was really good! A crazy madhouse on a Saturday morning, but still well worth the price.
I’d definitely stay here again!
Comment from Hotel Management
18 Oct 2024 by pentateam Leipzig, Hotel Management
Dear David, Thank you very much for this kind review of your recent stay.We are delighted that you found our hotel to be a great option, with its cleanliness, convenient features, and our attentive team members. It is wonderful that our prime location added to the convenience of your stay, ensuring easy access to nearby events. We are also pleased that the breakfast buffet met your expectations, offering a good start to your day even during the busy weekend rush.We look forward to seeing you again soon.Best regards,pentateam Leipzig
by A verified traveler
Posted 25 Aug 2024
(-) Pac man was the only game requiring coins
Comment from Hotel Management
26 Aug 2024 by pentateam Leipzig, Hotel Management
Dear Bianca, Thank you very much for your kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back. Best wishes,pentateam Leipzig
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Manager, Hotel Management
Sehr geehrter Michael,vielen Dank für Ihr positives Feedback!Wir sind begeistert zu lesen, dass Sie mit allem sehr zufrieden waren!Wir hoffen, Sie besuchen uns wieder einmal.Mit freundlichen Grüßen,pentateam Leipzig
by A verified traveler
Great staff; aging carpet
Posted 9 Aug 2024 on HotelsThe service was excellent and the mattress very good, but the carpet in my room old and stained.
Comment from Hotel Management
9 Aug 2024 by Manager, Hotel Management
Dear Christopher, Thank you for taking the time to review your stay.We are delighted that you appreciated the service from our staff and found the mattress to your satisfaction. Our team takes pride in offering attentive and friendly service to ensure a comfortable stay for all our guests.However, we apologize for certain aspects of your stay falling short of your expectations. We want to assure you that we are in the process of renewing the carpets in our rooms to maintain the high standards of Pentahotel Leipzig's ambiance and comfort. We understand the importance of a well-kept environment and appreciate your patience as we work through these improvements.Finally, it is wonderful to hear that you were able to enjoy a restful night's sleep on our high-quality mattresses. Our goal is to provide a harmonious blend of comfort and design to enhance the overall experience of our guests.We are looking forward to welcoming you again. All the best!pentateam Leipzig
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
4 Aug 2024 by Manager, Hotel Management
Sehr geehrter Jacob,vielen Dank für Ihre Bewertung!Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig geniessen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen!pentateam Leipzig
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
4 Aug 2024 by Manager, Hotel Management
Dear Jesper,Thank you for taking the time to review your stay.We are very sorry you were not happy with your experience. We would love to know more about what we could do to improve it.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,pentateam Leipzig
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by pentateam Leipzig, Hotel Management
Sehr geehrter David,danke für den positiven Erfahrungsbericht zu unserem Hotel.Es erfüllt uns mit großer Freude zu erfahren, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir hoffen, Sie hatten die Gelegenheit, während Ihres Aufenthalts unsere einzigartige Pentalounge zu erleben, die weit mehr als nur eine Bar oder ein Restaurant ist, sondern ein Ort, an dem sich unsere Gäste wie zu Hause fühlen können.Freundliche Grüße und bis zum nächsten Mal,pentateam Leipzig
by A verified traveler
Great family hotel.
Posted 26 Jul 2024 on HotelsA Nice and spacious family room Perfect for s family of Four.
Great breakfast buffet with loads of choices.
And a Good pool to entertain the kids for some time.
Comment from Hotel Management
27 Jul 2024 by pentateam Leipzig, Hotel Management
Dear Anne,Thank you for such a positive review.We are thrilled to hear that your stay was enjoyable and met your family's needs.We are delighted that you found the family room spacious and well-suited for your family of four. Our team takes pride in providing accommodations that offer comfort and convenience. It is wonderful that the variety of options at our breakfast buffet was to your liking, and we're glad your children had a great time in our pool. We believe these amenities, along with our Pentalounge and the 24-hour indoor pool, help to create memorable experiences for our guests.It would be our pleasure to have you return on another occasion. Very best wishes,pentateam Leipzig
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
27 Jul 2024 by pentateam Leipzig, Hotel Management
Sehr geehrter Hans,vielen Dank für Ihren Kommentar.Es tut uns leid zu lesen, dass unser Hotel Ihre Erwartungen nicht gänzlich erfüllt hat. Schade, dass Sie mit dem Komfort Ihres Zimmers nicht gänzlich zufrieden waren. Wir werden Ihre Anmerkung mit Sicherheit mit unserem Team besprechen und entsprechende Maßnahmen ergreifen, denn das Wohlergehen unserer Gäste hat höchste Priorität. Mit freundlichen Grüßen,pentateam Leipzig
