Ratings based on 550 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Oct 2024
My stay was really nice, the check in reception staff member was friendly nice and professional. My requests was answered quickly. The room was clean, spacious and the bed was comfortable. The breakfast was simple but delicious, so a little more varity can help it to become from good to great. The only inconvenience is I would say the area of the hotel is a little far from public transport aproximatly 15 min walk. Other then that well done to the teams in reception, cleaning, catering and the management.
Comment from Hotel Management
21 Oct 2024 by Marko Maric, Hotel Management
Dear Omar, your positive remarks regarding our hotel's location, facilities, and staff are greatly appreciated. It is wonderful to hear that your stay with us met your expectations.Your satisfaction is our utmost priority and we're delighted to have achieved that during your visit. Please do not hesitate to visit us again in the future.Best Regards,Marko MaricFront Office Manager
5 out of 5
by A verified traveler

Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Jasmin Kanzler , Hotel Management
Sehr geehrter Herr Mehmet,vielen Dank für Ihre sehr gute Bewertung.Wir würden uns freuen Sie bald wieder bei uns im Hotel begrüßen zu dürfen. Mit freundlichen GrüßenJasmin KanzlerAssistant Front Office Manager
4 out of 5
by A verified traveler

Posted 25 Apr 2024 on Hotels
Hotel is a typical outside of town hotel. No character. It was a bit tired in places but staff were good.
Comment from Hotel Management
30 Jul 2024 by Jasmin Kanzler , Hotel Management
Dear ladies and gentlemens,thanks for your review.Kind regardsJasmin KanzlerAssistant Front Office Manager Mit freundlichen GrüßenJasmin Kanzler Assistant Front Office Manager
1 out of 5
by A verified traveler

Posted 31 May 2023
Very cheap hotel. However: Lost laundry, unreliable staff(strangely irresponsible behavior and attitude especially young staff), broken shower and minibar. Only dining they have is extremely poor quality of food and horrible taste. Never come back again for sure.
Comment from Hotel Management
31 May 2023 by Van Thang Vuong, Hotel Management
Dear Mr.Kazunao,we would like to apologize for the inconvenience. And also thank you for your feedback.Your review will be appreciated and we will resolve any deficiencies in our team.We are sorry again that we could not meet your expectations.We would be delighted to have another chance to convince you of us during your next stay.Best regards, Front Office AgentNH Leipzig Messe
5 out of 5
by A verified traveler

Posted 7 Mar 2023
Accessible to the airport, easy to access. All the amenities we needed.
Comment from Hotel Management
8 Mar 2023 by NH Leipzig Messe, Hotel Management
Greetings,thank you for staying in our hotel and your kind feedback.We hope to see you again soon.Till then,Kind regards,NH Leipzig Team
5 out of 5
by A verified traveler

Amazing staff

Posted 29 Aug 2022 on Hotels
The staff were very helpful and professional. They went beyond and helped us with everything (we had incident that our baby's hand was burned by hot water and they provided first aid and sympathy). I hope more hotels in Germany learn from the staff in this hotel. Within easy reach of airport and messe.
4 out of 5
by A verified traveler

Posted 9 Jun 2022
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5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2022
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2022 on Hotels
5 out of 5
by A verified traveler

Great hotel, I recommend

Posted 17 Dec 2021 on Hotels
Very, very good experience. Room was great, breakfast was great, staff was friendly.