Ratings based on 404 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Das Team der Villa Toskana, Hotel Management
Sehr geehrter Jürgen,schön, dass Sie wieder unser Gast waren und Ihren Aufenthalt wieder so top bewertet haben. Wir freuen uns schon auf Ihren nächsten Aufenthalt.Herzliche Grüße aus Leimen/Heidelberg
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Das Team der Villa Toskana, Hotel Management
Sehr geehrter Jens Nim,vielen Dank für die gute Bewertung. Es freut uns, dass es Ihnen bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu können.Herzliche Grüße aus Leimen
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Das Team der Villa Toskana, Hotel Management
Sehr geehrter Dean,vielen Dank für die gute Bewertung. Es freut uns, dass es Ihnen bei uns gefallen hat und wir hoffen, Sie bald wieder bei uns begrüßen zu können.Herzliche Grüße aus Leimen
by A verified traveler
Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
11 Jun 2024 by Das Team der Villa Toskana, Hotel Management
Sehr geehrte Claudia,wir sind traurig, dass Sie Ihren Aufenthalt bei uns mit nur 4 Punkten bewertet haben. Leider können wir nicht nachvollziehen, was nicht gepasst hat. Es wäre daher sehr schön, wenn bei kritischen Bewertungen auch eine Begründung dabei steht, damit wir unsere Dienstleistung entsprechend anpassen bzw. verbessern können. Vielen Dank.
by A verified traveler
Posted 9 Jun 2024 on Hotels
Comment from Hotel Management
11 Jun 2024 by Das Team der Villa Toskana, Hotel Management
Sehr geehrter Dieter,vielen Dank für die tolle Bewertung. Wir hoffen, Sie bald wieder bei uns begrüßen zu können.
by A verified traveler
Love it here
Posted 1 Jun 2024 on HotelsWe love this place. And we will go back as we find it fantastic
Comment from Hotel Management
3 Jun 2024 by Hotel Villa Toskana, Hotel Management
Dear Eralda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we are looking forward to welcoming you again. Best regards, Hotel Villa Toskana
by A verified traveler
Posted 24 Apr 2024
really nice, quiet and very good value.
Comment from Hotel Management
26 Apr 2024 by Hotel Villa Toskana, Hotel Management
Dear Jasdeep,Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay, had a good time here and hope to see you again very soon.Best regards,Hotel Villa Toskana
by A verified traveler
Posted 20 Mar 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Hotel Villa Toskana, Hotel Management
Lieber Markus, vielen Dank für die tolle Bewertung. Es freut uns, dass es Ihnen bei uns gefallen hat und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße aus LeimenIhr Team der Villa Toskana
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Hotel Villa Toskana, Hotel Management
Lieber Said, lieben Dank für Ihre tolle Bewertung. Wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten und alles Ihren Erwartungen entsprochen hat. Bis zum nächsten Mal! Ihr Team der Villa Toskana
by A verified traveler from Picking
Posted 2 Oct 2023
We switched to this hotel last minute for a 4 night stay at the end of a busy 2 week vacation because it was just on the outskirts of Heidelberg and the property looked very nice and relaxing based on the pictures and description. The hotel was in an area with some sort of warehouses and such, certainly not very attractive or appealing.
It did state that the pool was closed for renovations but the spa and sauna area was open.
Our room was fine except for the noisy air conditioning. We switched rooms after 1 night and that was better.
Our view was the hoarding and scaffolding of the pool construction, so we couldn’t enjoy that.
Went to the sauna area in the basement, one of the saunas was out of service and the others were too bright. There was a convention next door and you could hear them cheering and carrying on from the sauna, we left.
Breakfast was a short walk to the grocery store bakery since we were not about to pay 24 euros per person for breakfast. We spent a total of 58 euros for 4 days of breakfast that would have cost us 192 euros at the hotel.
The parking lot seemed to always be full but we never saw anyone walking around the grounds or hanging out in the bar area. We went to their restaurant for 1 dinner, and again there were only a few tables of guests.
The only place that definitely was busy was the Vin Villa wine bar, but I’m thinking that was probably the convention crowd since they seem to know each other.
Ok for 1 night, but not more.
Comment from Hotel Management
5 Oct 2023 by Hotel Villa Toskana, Hotel Management
Dear Peggy,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.When the hotel is very busy, parking may become scarce. Our staff will be happy to give you tips on where to park next time.We are also sorry that you feel the breakfast price is not reasonable. This is due to the fact that we use regional and high quality products for our buffet. Sincerely,Hotel Villa Toskana
