Ratings based on 276 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
20 Oct 2024 by Niko, Hotel Management
"Thank you, David! We’re thrilled to hear that you had a fantastic stay with us. Your positive feedback means a lot to our team, and we’re glad we could make your experience special. We look forward to welcoming you back soon for another memorable visit!"
by A verified traveler
Posted 19 Sep 2024
There is beautiful parkland around the property and friendly and helpful staff. I was a little disappointed with the lack of menu options available in the afternoon. The bedrooms and hotel are fabulous and very comfortable. I would absolutely stay there again.
Comment from Hotel Management
20 Oct 2024 by Niko, Hotel Management
Dear Mathew,Thank you for taking the time to share your experience! We're delighted to hear you enjoyed the beautiful parkland surrounding our hotel and found our staff to be friendly and helpful.We appreciate your feedback regarding the afternoon menu options and will certainly take it into consideration as we strive to enhance our offerings. We're glad to know you found our bedrooms fabulous and comfortable, and we can't wait to welcome you back for another stay!Warm regards,
by A verified traveler
Great hotel
Posted 10 Aug 2024 on HotelsNice hotel traditional clean and very friendly
Comment from Hotel Management
12 Aug 2024 by Niko, Hotel Management
Thank you Graham, we are delighted that you enjoyed your stay.
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Niko, Hotel Management
Thank you Kishore, we are delighted that you enjoyed your stay with us.
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Niko, Hotel Management
Thank you Stephen We are glad to see that you enjoyed your stay in room 121. We hope to see you again very soon.
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
20 Jul 2024 by Niko, Hotel Management
Thank you for your review Dipti, We see that you stayed in room 125, which is one of our Double Deluxe bedrooms located in the manor house.We would love to hear how we could improve, to gain full marks on your next visit.
by A verified traveler
Great choice
Posted 6 Jul 2024 on HotelsVery warm welcome by Niko, nice to be in such a nice surrounding. Bar was well equipped, bed was very comfortable and the eggs florentine were delicious!
Comment from Hotel Management
6 Jul 2024 by Niko, Hotel Management
Gosh, thank you Andrea. I am really flattered that you enjoyed my greeting you, as well as your stay at Winstanley House. We look forward to seeing you again soon.
by A verified traveler
Posted 30 Jun 2024
Cons
Very noisy - bar on ground floor played music via speakers into the garden constantly from 3pm until ? (we went to bed with earplugs in so not sure what time it finished). Doors were paper thin so you could hear anyone in the corridor.
No safe in room
Surrounding park didn’t feel safe
Pros
Lovely staff
Good tea/coffee selection in room
Nice toiletries
Comment from Hotel Management
6 Jul 2024 by Niko, Hotel Management
Thank you Julie. We are so pleased to see that you found our staff to be lovely.We are sorry that the terrace music and activity outdoors was not to your taste. This is turned off around 10.30pm, but on warm summer evenings we do have guests enjoying the atmosphere and al fresco offerings at the hotel. Safe's are available in our Executives, Junior Suites and Winstanley suite. Safes are not advertised as facilities in our double deluxe rooms.
by A verified traveler
Posted 2 Jun 2024
Bar staff at the function right at the end was roudy and really rude. Paying £255/Night for that they should be more careful.
Breakfast was cold pile of toast and warm tea water, not even in 1 Star you would get that.
Comment from Hotel Management
4 Jun 2024 by Patrick Conway - General Manager, Hotel Management
Thank you Vinay, but your review leaves us confused. Our breakfast menu is cooked to order, with Cooked/vegetarian breakfast, eggs benedict, Florentine and Royale; as well as a selection of pastries, fruits, cereals, juices. We will investigate your report regarding the bar staff at the wedding attended by you, and address any issues following investigation.
by A verified traveler
Posted 22 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by Niko, Hotel Management
Wow, Daren, thank you for your perfect score. We are thrilled that you had such a wonderful time staying with us.
