Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2024
Lovely staff. Great location and lovely room.
by A verified traveler
Posted 16 Jun 2024
Nice and friendly staffs
Comment from Hotel Management
17 Jun 2024 by Manish Dhruve, Hotel Management
Dear RamThanks for your feedback and your time sharing them with us. It is great to hear you enjoyed your stay with us. Rest assured, we will take your comments for further encouragement within the team to ensure we continue delivering great service and a warm welcome on your next visit.We do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn Leicester. Warm regardsManish DhruveOperations Manager
by A verified traveler
Posted 16 Jun 2024
Easy access surroundings
Comment from Hotel Management
17 Jun 2024 by Manish Dhruve, Hotel Management
Dear BipinchandraThanks for your feedback and your time sharing them with us. It is great to hear you enjoyed your stay with us. Rest assured, we will take your comments for further encouragement within the team to ensure we continue delivering great service and a warm welcome on your next visit.We do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn Leicester. Warm regardsManish DhruveOperations Manager
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Manish Dhruve, Hotel Management
Dear JohnThanks for your feedback and your time sharing them with us. It is great to hear you enjoyed your stay with us. Rest assured, we will take your comments for further encouragement within the team to ensure we continue delivering great service and a warm welcome on your next visit.We do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn Leicester. Warm regardsManish DhruveOperations Manager
by A verified traveler
Posted 10 Jun 2024
Great stay
Comment from Hotel Management
11 Jun 2024 by Manish Dhruve, Hotel Management
Dear Beth-AnnThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regardsManish DhruveOperations Manager
by A verified traveler
Posted 19 May 2024
Love the fact that there’s 2 double beds in the rooms. Great breakfast.
Staff welcoming and friendly, always smiling.
Comment from Hotel Management
20 May 2024 by Manish Dhruve, Hotel Management
Dear GlendaThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regardsManish DhruveOperations Manager
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
11 Jun 2024 by Manish Dhruve, Hotel Management
Dear PeterThank you for taking the time to tell us about your experience at the Holiday Inn Leicester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Holiday Inn, we strive to provide a superior service experience for every guest; therefore your feedback is essential to us.We do apologize for the inconvenience we may have caused. We would appreciate any feedback as a gift as that allows us to develop, make suitable changes, and deliver the great service that you our guests expect.We appreciate your sharing your score, and we hope that you will allow us to serve you better soon.Sincerely,Manish DhruveOperations Manager
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Manish Dhruve, Hotel Management
Dear SarahThanks for your feedback and your time sharing them with us. It is great to hear you enjoyed your stay with us. Rest assured, we will take your comments for further encouragement within the team to ensure we continue delivering great service and a warm welcome on your next visit.We do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn Leicester. Warm regardsManish DhruveOperations Manager
by A verified traveler
Posted 30 Apr 2024
Continues to be a great location with excellent staff
Comment from Hotel Management
30 Apr 2024 by Manish Dhruve, Hotel Management
Dear TThank you so much for sharing your great feedback regarding your stay at Holiday Inn Leicester!I shared your comments with our team. I am glad to see that you enjoyed your experience with us and I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future.Best Regards,Manish DhruveOperations Manager
by A verified traveler
Posted 26 Apr 2024
Clean hotel, friendly and helpful staff.
Comment from Hotel Management
27 Apr 2024 by Manish Dhruve, Hotel Management
Dear RosalindThanks for your feedback and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest assured, that we will take your comments for further encouragement within the team to ensure we continue to deliver great service and a warm welcome on your next visit.We do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn Leicester. Warm regardsManish DhruveOperations Manager
