Ratings based on 98 Verified Reviews

2.6 out of 5
74% of guests recommend
2.7 Room cleanliness
3.4 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 18 May 2024
Never stay here again would rather sleep in the park across the road before i stay here again.
1 out of 5
by A verified traveler

Posted 1 Apr 2024
This property had no heat (40F outside) and was extremely cold. Mildew in shower and mold on ceiling and window frames. Loose carpeting tripped wife at top of stairs. Staff failed to explain that the heat wasn’t working. Also, room not as described. Supposed to be two bedrooms with three beds but was one tiny room with two beds. Was not offered compensation and wanted to charge more for additional space.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2024
4 out of 5
by A verified traveler

Leicester visit

Posted 17 Mar 2024 on Hotels
Hotel is being renovated at moment so rooms are basic but was in right location to visit o2 academy . Check in guy was lovely, car park aswell so suited our needs for one night.
1 out of 5
by A verified traveler

Posted 4 Feb 2024
The room was filthy the bed was old and worn the mattress was all wavey from being old the loo roll holder was hanging iff the wall the shower door handle was hanging off. The extractor fan wa filthy the ekectric heater was broken the mirror in the room was broken there where hokes in the wall behind the door wall paper torn and had parts missing... no hot water and the sink was blocked... avoid at all costs
1 out of 5
by A verified traveler

Awful

Posted 21 Jan 2024 on Hotels
Terrible. We arrived and room was freezing, staff said they would make sure it was warm when we came back. Still hasn’t been touched at 01:30. Came with a small heater had to sleep with clothes on. Big damp patch on ceiling, bathroom cold and damp with radiator hanging off.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2023
2 out of 5
by A verified traveler

Posted 3 Dec 2023 on Hotels
The room was ok, nice and warm very basic. But it was a cheap stsy. Only one glass, and not much milk for tea and coffee. Bed comfortable. The stairwell going up to the room was hard work. No lift. Ok for a night. I would not stay again.
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