Ratings based on 66 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
The hotel was in a convenient location but the rooms were small and not well ventilated
by A verified traveler
Posted 3 Sep 2024
Great Location and Price
by A verified traveler
Posted 29 Aug 2024
by A verified traveler
Posted 25 Aug 2024
Location was excellent within easy walk to old town. The hotel offered bike rental with bike river path just steps from lobby. Close walk to train stop. Rooms clean and comfortable. Laundry machine on site.
by A verified traveler
Posted 15 Aug 2024
Would stay here again!
by A verified traveler
Posted 15 Aug 2024
I was expecting much less than what we actually found - clean room with everything we needed to comfortably rest after a day filled with activities. Very impressed with their attention to small details that make a difference, like fresh apples at the reception and juice and mineral water in the room.
by A verified traveler
Posted 11 Aug 2024
The hotel is located about a 10 min walk from the old town which is fantastic. The staff were all very helpful, the down side was the rooms were slightly dirty. You could see grime along the radiator and on the floors. There also is no AC which in the summer makes the rooms uncomfortably hot even with the provided fan. Overall I would return but only in the fall/winter.
by A verified traveler
Posted 8 Aug 2024
The bed frame was so uncomfortable you feel the wood frame poking you if you try to sit on the bed or as you get in and out, I ended up with a cluster of bruises on my leg from getting in and out of bed. This was in a private room in a normal double or queen bed.
The location is quite isolated in terms of shops or places to eat or get coffee, which is tough given that there is no breakfast option. There is a communal kitchen but there aren’t any stores nearby
Comment from Hotel Management
8 Aug 2024 by Riverside Hotel Salzburg, Hotel Management
Dear Chloe,Thank you for your feedback. We are sorry to hear that the bed frame caused dicomfort during your stay. We'll review this, to ensure a better experience for our guests. While many guests appreciate the calm area, we understand that it is not ideal for everyone. Nevertheless we hope to welcome you again and provide a more comfortable stay. Best regards, Team Riverside Hotel Salzburg
by A verified traveler
Posted 6 Aug 2024
The hotel is advertised as a hostel although all our rooms were en-suite.
Everything was fine - it isn't 5 star but you're not paying 5 star prices.
Clean, friendly staff, easy walk into Salzburg centre, quiet area with a Spar not far away.
Comment from Hotel Management
7 Aug 2024 by Liza, Hotel Management
Dear Peter, Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon. Best Regards, Riverside Hotel Team
by A verified traveler
Posted 28 Jul 2024
The location is perfect. Easy to go to old town and main station. Staffs are super friendly!
Comment from Hotel Management
2 Aug 2024 by Team Riverside Hotel, Hotel Management
Dear Daniel, thank you for your feedback! We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Riverside Hotel Team
