Ratings based on 67 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024 on Wotif
Clean and tidy place. Friendly staff. A bit further away from the main busy areas of legian which makes it quieter.
Comment from Hotel Management
27 Aug 2024 by Cindy, Hotel Management
Dear David, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our clean and tidy space and found our staff friendly. We're also glad you appreciated the quieter location. We hope to welcome you back soon!
by A verified traveler from australind
Posted 24 Aug 2024
We loved this accommodation, very clean, rooms were great, staff were super friendly and helpful. The only complaint was the noise of the street. The rooms could also use block out curtains
Comment from Hotel Management
27 Aug 2024 by Cindy, Hotel Management
Dear Jackie,Thank you for sharing your experience! We're delighted to hear that you loved the accommodation, found the rooms great, and appreciated our friendly and helpful staff. We also appreciate your feedback regarding the street noise and the need for block-out curtains. We’ll definitely take this into consideration to improve our guests' comfort. We hope to have the pleasure of welcoming you back
by A verified traveler
Good place to stay in Legian
Posted 2 Feb 2024 on HotelsMother and adult daughter stayed here for 10 days. Staff were amazing and helpful. Enjoyed the pool, good sized rooms, furnishings were a bit dated.
Restuarant was great. Easy to book and great food
by A verified traveler
Excellent service
Posted 1 Dec 2018 on HotelsThe hotel was located very centrally...could walk to grocery, atm restaurants and spa. Staff was amazing and rooms were comfortably with good WiFi....definitely recommend!
by A verified traveler
Posted 4 May 2018
Great place to stay staff are friendly shuttle was free daily not to far away
Comment from Hotel Management
10 May 2018 by Komang, Hotel Management
Dear Tina,
Warmest greeting from Nakula Management.
Thank you very much for taking your valued time to share your review and It was our pleasure having you stayed with us at Sara Residence.
I am delighted to read that you found Sara Residence's service beyond your expectations from our staff to the little things such as complimentary shuttle service.
Thank you once again for your kind words especially on our services and for recommending other travellers to stay at Sara Residence for family or friends getaway. We are truly humbled and looking forward to welcoming you back again in the future
Best regards
Management
by Shana
Ye
Posted 27 Nov 2017 on HotelsAwesome
Comment from Hotel Management
29 Nov 2017
Dear Shana,
Warmest greeting from Nakula Management.
Thank you very much for taking your valued time to share your review and It was our pleasure having you stayed with us at Sara Residence.
I am delighted to read that you found Sara Residence's service beyond your expectations .
Thank you once again for your kind words especially on our services and for recommending other travellers to stay at Sara Residence for family or friends getaway. We are truly humbled and looking forward to welcoming you back again in the future
Warmest regards,
Management
by Anthony
Posted 23 Nov 2017 on Hotels
Comment from Hotel Management
29 Nov 2017
Dear Anthony,
Warmest greeting from Nakula Management.
Thank you very much for taking your valued time to share your review and It was our pleasure having you stayed with us at Sara Residence.
I am delighted to read that you found Sara Residence's service beyond your expectations .
Thank you once again for your kind words especially on our services and for recommending other travellers to stay at Sara Residence for family or friends getaway. We are truly humbled and looking forward to welcoming you back again in the future
Warmest regards,
Management
by A verified traveler
Nice Hotel Close walking distance to the 3D Museum
Posted 5 Sep 2017
Pros: Room and staff !
Cons: Exterior facilities needs some TLC and the hotel should provide complimentary drop off at least 3 times a day instead of just one drop off at 11 am.
Location: 3 D Musuem was walking distance (5 minutes) otherwise for a family you'd have to rely on the hotel's complimentatry drop off or catch a cab !
The hotel is not flash (exterior) as the photographs (be warned) but if you're looking for spacious and comfy rooms this is your best bet for prize and location. Ideal for families I reakon or group travellers.
Comment from Hotel Management
11 Sep 2017 by Management, Hotel Management
Dear Sir/Madam,
Warmest greeting from Nakula Management.
Thank you very much for taking your valued time to write a review. It was with utmost pleasure having you with us at Sara Residence.
I am pleased to hear that your stay was remarkable and the experience was enjoyable in any way from our comfortable room and our team members are indeed the true heart and soul of Sara Residence. I am glad to read that they looked after you very well, went above and beyond to ensure your stay is a memorable one.
We will also take notes on your recent comment in regards to our shuttle service and bring it up to our operational team , while for the interior arrangement we will bring it up for consideration on our meetings.
Thank you once again and we are truly honoured for your kind words and we very much look forward to welcoming you back again in the future.
Best regards
Management
by A verified traveler
Posted 2 Apr 2017 on Hotels
The hotel was very noisy from the loud motorbikes from the street, even in the upper floors. 15 min walk to the beach.
Recommended
for Everyoneby A verified traveler from Queenscliff
Amazing Staff but hotel in need of some minor TLC
Posted 23 Aug 2016 on WotifStaff where amazing the entire time during the trip however the room (404) has several small maintenance issue that need attention however nothing that will effect your stay greatly. Staff suprised us with a birthday cake on my birthday :)
