Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Delungra
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Andinni, Hotel Management
Dear Cornelia,Thank you for your perfect 5-star rating ! We are delighted to know you enjoyed your experience with us. Your feedback motivates our team to continue delivering exceptional service.We look forward to welcoming you back for another memorable stay !Warm regards,AndinniGuest Experience
by A verified traveler
Posted 29 Nov 2024
Hi upon check-in we had 3 delux rooms booked 1 adult in 1512, 1 afult in1515
Comment from Hotel Management
1 Dec 2024 by Andinni, Hotel Management
Dear Hayley,Thank you for sharing your check-in details. May I kindly ask if there is anything specific we can assist you with regarding your rooms or stay? We are here to ensure your experience is as comfortable and enjoyable as possible.Please feel free to reach out at any time.Warm regards,AndinniGuest Experience
by A verified traveler
Posted 25 Nov 2024
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Comment from Hotel Management
28 Nov 2024 by Arya, Hotel Management
Dear Mr. Michael John,Thank you so much for your fantastic rating. We truly appreciate your positive feedback. It’s wonderful to know that you had a great experience at Pullman Bali Legian Beach.We hope to welcome you back soon for another memorable stay.Warm regards,AryaGuest Experience
by A verified traveler
Posted 24 Nov 2024
Very convenient location for this hotel. Overall hotel is very good.
Comment from Hotel Management
28 Nov 2024 by Arya, Hotel Management
Dear Kadeshia,Thank you for your kind review. We’re so glad to hear that you found our location convenient and that you had an overall great experience at Pullman Bali Legian Beach.We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay.Warm regards,AryaGuest Experience
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Arya, Hotel Management
Dear Ravindra,Thank you so much for your fantastic rating. We truly appreciate your positive feedback. It’s wonderful to know that you had a great experience at Pullman Bali Legian Beach.We hope to welcome you back soon for another memorable stay.Warm regards,AryaGuest Experience
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Arya, Hotel Management
Dear Mr. Julio ,Thank you for sharing your feedback. We’re glad to hear you had a nice stay with us at Pullman Bali Legian Beach.While we're happy to know you enjoyed your time here, we also appreciate your thoughts on how we can make the experience even more special. Your comments are valuable, and we’ll continue to focus on enhancing our services and facilities to create memorable stays for all our guests. We hope to have the opportunity to welcome you back for an even more extraordinary visit in the future.Warm regardsAryaGuest Experience
by A verified traveler from ballarat
Posted 9 Nov 2024
Loved the hotel, reception staff are not friendly
Comment from Hotel Management
10 Nov 2024 by Andinni, Hotel Management
Dear Mrs. Robyn,Thank you for sharing your feedback. We're pleased to hear that you enjoyed the hotel and had a positive experience overall. However, we regret that the reception service did not meet your expectations. Your comments are invaluable, and we are working to ensure that all our guests feel warmly welcomed throughout their stay.Thank you once again for your input, and we look forward to the opportunity to welcome you back for an improved experience.Warm regards,AndinniGuest Experience
by A verified traveler
Posted 2 Nov 2024
Great location, breakfast and restaurant always good staff great even with online check in you hardly see them , rooms spacious and bathroom separate will stay again.
Comment from Hotel Management
3 Nov 2024 by Andinni, Hotel Management
Dear Dayne,Thank you for your lovely feedback! We’re delighted to hear that our location, breakfast, and restaurant met your expectations and that you found our team accommodating. It’s wonderful that you enjoyed the spacious room layout and separate bathroom as well.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,AndinniGuest Experience
by A verified traveler
Posted 28 Oct 2024
The rooms smell of mould. Staff went that friendly at all.
Comment from Hotel Management
31 Oct 2024 by Andinni, Hotel Management
Dear Gregoria,Thank you for sharing your experience. We regret to hear about the odor in your room and your impression of our staff's friendliness. Your feedback is valuable, and we will address these areas to enhance the comfort and warmth of our guests' experiences.We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,AndinniGuest Experience
by A verified traveler
Posted 26 Oct 2024
Pools, close to beach,
Comment from Hotel Management
31 Oct 2024 by Andinni, Hotel Management
Dear Meredith Leigh,Thank you for sharing your experience! We’re delighted you enjoyed our pools and convenient location near the beach. It's wonderful to know these features added to your stay.We hope to welcome you back soon for another relaxing visit.Warm regards,AndinniGuest Experience
