Ratings based on 972 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from East Bunbury
Posted 19 Nov 2024
2nd time staying here, loved it again
Comment from Hotel Management
21 Nov 2024 by Armilda, Hotel Management
Dear Thomas,Thank you for choosing to stay with us again. We are thrilled to hear you loved your experience for the second time. We look forward to welcoming you back for another memorable visit soon.Kind regards,Legian Beach Hotel Management
by A verified traveler
Posted 18 Nov 2024
Adults pool very small. Good property for families to stay but not very quiet or relaxing for people without kids.
Comment from Hotel Management
21 Nov 2024 by Armilda, Hotel Management
Dear Liam,Thank you for your feedback. We are glad you found our property suitable for families, and we are sorry to hear that the adults-only pool and overall atmosphere did not meet your expectations for a quieter stay. Your comments are valuable, and we will consider ways to enhance the experience for all guests. We hope to have the opportunity to welcome you back in the future.Kind regards,Legian Beach Hotel Management
by A verified traveler
Posted 17 Nov 2024
I liked the bungalow that I stayed in, large, neat and clean. I liked the service provided, kind and caring.
I didn’t like the bungalow position near a main road, road noise, motor bikes all during the night, disturbed sleep.
Comment from Hotel Management
21 Nov 2024 by Armilda, Hotel Management
Dear MARILYN,Thank you for sharing your feedback. We are delighted to hear that you enjoyed the spacious, clean bungalow and appreciated the kind and caring service from our staff. However, we are sorry that the location near the main road disrupted your sleep. Your comfort is important to us, and we recommend requesting a quieter location for your next stay. We hope to welcome you back for a more restful experience in the future.Kind regards,Legian Beach Hotel Management
by A verified traveler
Posted 15 Nov 2024
Not really worth the price you pay. A/c didn’t work well, had a bung tile in the shower covered in mould, fair bit of mould around the place in the wet areas. Exhaust fan didn’t suck out the moisture. The staff were really nice , buffet was really good. You could just get a lot better for what you pay for in the area. Had a few friends staying in the area for substantially cheaper and the rooms were much better.
by A verified traveler
Posted 14 Nov 2024
Wonderful staff at the Hotel and Restaurants. Great beachfront location.
Comment from Hotel Management
18 Nov 2024 by Armilda, Hotel Management
Dear Jodie,Thank you for your kind words. We are thrilled to hear you enjoyed our wonderful staff and beachfront location. We look forward to welcoming you back for another fantastic stay.Kind regards,Legian Beach Hotel Management
by A verified traveler
Posted 13 Nov 2024
Good staff, clean and rooms ok
Comment from Hotel Management
18 Nov 2024 by Armilda, Hotel Management
Dear gary,Thank you for your feedback. We are glad to hear you found our staff helpful and the rooms clean. We look forward to welcoming you back for another pleasant stay.Kind regards,Legian Beach Hotel Management
by A verified traveler
Posted 8 Nov 2024
I have stayed here before and this was my 5th and last hotel for my month stay in Bali.
The check in was a bit disappointing due to having to make to bookings as I extended my stay. This was done over 2 months in advance. I was asked to check out and wait 3 hours to check back in. I offered to pay extra but they said no. Besides that the staff were amazing and I had a pleasant stay as a sole female traveller. I will definitely return.
Comment from Hotel Management
18 Nov 2024 by Armilda, Hotel Management
Dear simone,Thank you for your continued loyalty and for choosing us as part of your Bali adventure. We are delighted to hear that, despite the check-in hiccup, you had a pleasant stay and felt well taken care of as a solo traveler. We appreciate your understanding and kind words about our amazing staff.We will work on improving our reservation processes to ensure a smoother experience next time. We look forward to welcoming you back on your next visit.Kind regards,Legian Beach Hotel Management
by A verified traveler
Posted 7 Nov 2024
The property was located in a great spot within walking distance to almost anything and the beach is directly across the road. We had a family room which was perfect size for myself and my two children slightly dated and felt a little dark as there was no balcony but otherwise no issues. The staff were helpful and lovely.
Comment from Hotel Management
18 Nov 2024 by Armilda, Hotel Management
Dear Sarah,Thank you for your lovely review. We are delighted to hear you enjoyed our convenient location and found the family room spacious and suitable for your needs. While we appreciate your feedback on the room's lighting and lack of a balcony, we are happy to know that it did not impact on your overall experience. It is wonderful to know our staff contributed positively to your stay. We look forward to welcoming you and your family back soon.Kind regards,Legian Beach Hotel Management
by A verified traveler
Posted 7 Nov 2024
Stayed for a week for our honeymoon and the staff could not have been more lovely, super friendly and welcoming. Nice clean pools, beautiful spa and great dining options. Would happily stay again!
Comment from Hotel Management
18 Nov 2024 by Armilda, Hotel Management
Dear Brittany Anne,Thank you for choosing to celebrate your honeymoon with us. We are delighted to hear that our friendly and welcoming staff, clean pools, beautiful spa, and great dining options made your stay special. It is wonderful to know you had such a positive experience, and we would be thrilled to welcome you back in the future.Kind regards,Legian Beach Hotel Management
by A verified traveler
Posted 7 Nov 2024
Good service
Comment from Hotel Management
18 Nov 2024 by Armilda, Hotel Management
Dear Kris,Thank you for your kind feedback. We are happy to hear you enjoyed our service and look forward to welcoming you back soon.Kind regards,Legian Beach Hotel Management
