Ratings based on 100 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2023 on Wotif
Good
by A verified traveler
Posted 24 Oct 2023
by A verified traveler
Posted 24 Sep 2023
by A verified traveler
Posted 1 Sep 2023
Really bad internet in the hotel. In my room internet doesn’t work !
by A verified traveler
Posted 22 Aug 2023
Friendly staff, very comfortable bed
by A verified traveler
Posted 5 Jul 2023
Doesn’t look anything like the photos but is an ok place to stay if all u need is bathroom and somewhere to sleep that’s better than a hostel.
by A verified traveler
Posted 30 May 2023
Convenient location and clean and comfy.
by A verified traveler from Paris
Posted 1 Apr 2020
Lobby very unique and interior design is modern and stylish.
Nice rooftop swimming pool and clean water (important detail in Bali)
I was here for 3 weeks and I liked it overall, but disappointed by cleaning(feet black after walking in the room) hotel staff friendly but very passive, didn’t help me to get food at 8pm, the day after nyepi, all stores around closed. I had too sleep with an empty stomach (26th March).
Comment from Hotel Management
6 Apr 2020 by Sukianto - Front Office Manager, Hotel Management
Dear Valued Guest,
Thank you for taking the time to tell us about your experience at our hotel. On the other hand we are extremely sorry to hear about the issue that you have faced.
We are sorry if our staff could not do anything more since all of the shops were close and restrictions on activities were implemented. Due to government restriction on that day, no food supplier was able to provide us with ingredients for our menu too.
We are usually known for our great customer service and attention to detail in everything that we do. We strive to provide a superior service experience for every customer, therefore we take your feedback very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Thank you again for sharing your experience and it is our hope that you will still give us the opportunity to serve you in near future.
Kind regards,
by A verified traveler from Derbyshire
Posted 18 Mar 2020
The aircon was good, rooms cleaned well but I didn’t like the fact we had no balcony
Comment from Hotel Management
23 Mar 2020 by Sukianto - Front Office Manager, Hotel Management
Dear Dan,
Thank you for taking the time to rate us about your wonderful stay at Ibis Bali Legian Street. It is always a pleasure to receive such a wonderful rating from our guest regarding the room facilities.
We are known for our great customer service and attention to detail in everything that we do. We strive to provide a superior service experience for every customer, therefore your feedback about your overall stay experience will certainly serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you for sharing your experience and we hope to see you again on your next visit here.
Kind regards,
by A verified traveler from Geraldton WA
Posted 16 Mar 2020
The location was great, Staff where more than helpful, close to shopping
Comment from Hotel Management
23 Mar 2020 by Sukianto - Front Office Manager, Hotel Management
Dear Trevor,
Thank you for taking the time to rate us about your wonderful stay at Ibis Bali Legian Street. It is always a pleasure to receive such a wonderful rating from our guest regarding our strategic location and helpful staff.
We are known for our great customer service and attention to detail in everything that we do. We strive to provide a superior service experience for every customer, therefore your feedback about your overall stay experience will certainly serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you for sharing your experience and we hope to see you again on your next visit here.
Kind regards,
