Ratings based on 291 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 30 May 2024
Was all that I needed
2 out of 5
by A verified traveler

The worst one

Posted 4 Jan 2024 on Hotels
Terrible terrible TERRIBLE. Nothing like pictures. Its dirty, moldy and disguasting. The furniture is broken. The swimming pool is a joke. I DO NOT RECOMMEND. I would really want my money back
Comment from Hotel Management
13 Jan 2024 by wayan , Hotel Management
Thank you for staying at Neo Jelantik, and thank you for the review. We have carried out room repairs and replaced room equipment regularly. To increase the comfort of guests staying. We apologize for any inconvenience while staying with us.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Sep 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2022 on Hotels
3 out of 5
by A verified traveler

Posted 16 Oct 2022 on Wotif
Ok for the rate
5 out of 5
by A verified traveler

Great place.

Posted 27 Feb 2020 on Hotels
Nice rooms, close to everything, great for the price.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2019
3 out of 5
by A verified traveler

Posted 26 Sep 2019
Good customer service but wouldn’t stay here again. Room and bathroom were very small
5 out of 5
by A verified traveler from Kuala Lumpur

Posted 22 Sep 2019
I did see a few bugs in my room, and by the breakfast buffet. But the place is very nice and the bed is comfortable!
5 out of 5
by A verified traveler

Posted 19 Sep 2019
The staff are friendly and the amenities are complete.
Comment from Hotel Management
19 Sep 2019 by Wirayusa (Mr), Hotel Management
Dear Traveler, Greetings from Hotel Neo Kuta Jelantik and thank you for sharing your fantastic experience during your stay at our Hotel. We are pleased to hear your great interest in our Hotel during your recent stay in Bali. I will share your feedback with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to be welcoming you back in our hotel. Thank you and best regards, Yustiadi Windra Hotel Manager.
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