Ratings based on 28 Verified Reviews
3.8 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024
Beautiful place and nice room but the moment I opened the door the room wreaked of black mold. I narrowed it down to the air con. A newer model bit obviously never maintained. The mini-fridge too has black mold around the door seal. We stayed one night. I sprayed a ton of body spray and that mostly solved the smell but of course the mold was still in the air. Ive been sick for 3 days after we left. Very unhappy.
The sink faucet comes right out. A simple nut would fix it. The sink and shower drains were clogged beyond belief. The shower had about 4 inches of standing water after 15 minutes of running water.
Lastly the bed sheets were washed but quite stained. I scratched off some crusty pink stuff right by my head when I laid down the first.
Overall it was cheap and nice but quite dirty and the black mold is a huge deal breaker. We had room 308.
by A verified traveler
Posted 12 Aug 2024
Good for the price
by A verified traveler
Great stay!
Posted 24 May 2024 on HotelsThe staff were amazing! Super accommodating. The rooms are in good condition and the restaurant has a good portion size with affordable prices. Thank you to Sir Darryl, Maam Jean, Sir Jerome, Sir Rodrigo and to all the staff who attended to us who I failed to mention. More power!
by A verified traveler
Posted 14 May 2024 on Hotels
by A verified traveler
Posted 27 Nov 2023
The room was much larger and nicer and I expected for the price I paid. Showers were nice and hot. The hotel staff were very nice and even helped me find a taxi to Pilar port.
by A verified traveler
Posted 21 Sep 2023
No elevator facilities could use updating rooms clean drainage systems clogged in bathroom hot water inconsistent price doesn’t match facility
by A verified traveler
Posted 18 Aug 2023
Everyone was very kind, but especially Geno. Big thanks!
by A verified traveler
Posted 23 Apr 2023 on Hotels
by A verified traveler
Posted 30 Mar 2023
The staff were incredibly helpful and Polite, I couldn't fault the staff at all, they even went to the trouble of making us breakfast an hour earlier than we were suppose to as we had an excursion. The room was in need of some refurb, net curtains a little tatty and bed sheet had a slight tear, but in the hotels defence the Philippines have had some of the strictest Covid measures in the world which has hit the hospitality sector massively for 3 years and its a suprise some of these places have managed to stay afloat, and I'm sure things will get better in time, and I would stay there again
Comment from Hotel Management
30 Mar 2023 by tyche, Hotel Management
thank you mam for staying with us. hope to see you again
by A verified traveler
Posted 20 Mar 2023
