Ratings based on 287 Verified Reviews

3.6 out of 5
70% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from toronto

Posted 15 Sep 2024
Inconvenient to everything
Comment from Hotel Management
3 Oct 2024 by HO, Hotel Management
Mabuhay! I’m sorry to hear that you’re finding things inconvenient! We want to make your experience as enjoyable as possible. Could we let us know what happened. You may contact us at our FB Page. We’re here to help!
4 out of 5
by A verified traveler

Posted 21 Jul 2024
service and amenities
Comment from Hotel Management
25 Jul 2024 by Patricia , Hotel Management
Thank you for recognizing the outstanding service offered by our staff members. At our establishment, we place great emphasis on our team's commitment to ensuring guest contentment, and your input serves as a valuable source of motivation. We are pleased that you appreciated our amenities and that they met your expectations. We are focused on providing a diverse range of top-notch amenities to elevate the overall experience for our visitors.
2 out of 5
by A verified traveler from Ermita

Posted 8 Jul 2024
Breakfast choices is very limited, management can’t control unruly and loud guest (mostly students) past midnight
Comment from Hotel Management
25 Jul 2024 by Patricia , Hotel Management
MABUHAY!Apologies for the negative experience you've had. We are committed to addressing your concerns. We hope to welcome you back as a valued client who can benefit from our enhanced services.
5 out of 5
by A verified traveler

Posted 6 Jul 2024
Comment from Hotel Management
29 Aug 2024 by Pat, Hotel Management
MABUHAY! We acknowledge and value the feedback you have provided regarding our hotel. Your input is greatly appreciated. Thank you for taking the time to share your thoughts with us.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2024 on Hotels
2 out of 5
by A verified traveler from Bellevue

Posted 10 Apr 2024
Slow food service in the restaurant. Very expensive food price but it’s not equal to the value and quality of the food . Same goes to the hotel room price . This is probably a 3 star hotel
2 out of 5
by A verified traveler from Bellevue

This traveler left a rating score only Posted 10 Apr 2024
5 out of 5
by A verified traveler from Simi Valley

Posted 1 Mar 2024
Excellent service
4 out of 5
by A verified traveler

Posted 27 Nov 2023
The hotel is new and it has great facilities except that food choices at the restaurant are limited because the hotel was recently soft-launched.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2023