Ratings based on 161 Verified Reviews

4.5 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Baltimore

Posted 2 Jan 2025
As always Marison is by far the best choice for a hotel here in Legazpi.. Sevice is excellent, staffs are attentive and quick in dealing with guests probs and request. Rooms are clean and sheets are crisp and fresh.. Dining option has alot of choices be it for buffet or ala carte. Price is reasonable compared to some hotels in Legazpi which is quite pricey but minimal options.Has alot of Parking spaces and accesible to the malls, church and etc.
Comment from Hotel Management
2 Jan 2025 by Zie , Hotel Management
Dear Ms. Rizza, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, Zie Ferrer Front Office Supervisor
5 out of 5
by A verified traveler

Posted 22 Dec 2024
Very clean and exceptional customer service! A bit pricey but it's worth it! And I love very much the buffet breakfast, so many selections! Thank you for making our 5 day stay a comfortable and memorable one.
Comment from Hotel Management
2 Jan 2025 by Zie, Hotel Management
Dear Ms. Myrna, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, Zie Ferrer Front Office Supervisor
5 out of 5
by A verified traveler from Orchard Park

Posted 13 Dec 2024
The staff goes out of their way to make things nice...they are the reason I gave the hotel 5 stars. If your American, the food is OK but the TV isn't much and hot water is kind of scarce at times.
Comment from Hotel Management
2 Jan 2025 by Zie, Hotel Management
Dear Mr. Steven, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, Zie Ferrer Front Office Supervisor
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Zie, Hotel Management
Dear Mr. Norberto,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, Zie Ferrer Front Office Supervisor
5 out of 5
by A verified traveler from Plaridel

Posted 15 Nov 2024
Nice place to stay, and a beautiful view of Mayon Volcano, specially in the early morning
Comment from Hotel Management
19 Nov 2024 by cams, Hotel Management
Dear Mr. Benedict,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor
4 out of 5
by A verified traveler from Kennesaw

Posted 12 Nov 2024
Very nice & accommodating staff members, I love the the fact that they have FREE shuttle service to/from airport <> Hotel ( please don’t stop this is a good business strategy not to mention Breakfast included ) totally worthy to stay .
Comment from Hotel Management
19 Nov 2024 by cams, Hotel Management
Dear Mr. Barbara Aimee,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Zie, Hotel Management
Dear Mr. Clifford,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, Zie FerrerFront Office Supervisor
5 out of 5
by A verified traveler

Posted 13 Oct 2024
New clean excellent breakfast buffet
Comment from Hotel Management
14 Oct 2024 by cams, Hotel Management
Dear Mr. Romeo,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor
5 out of 5
by A verified traveler from Elk Grove

Posted 12 Oct 2024
Comfortable beddings and excellent breakfast buffet. Multiple restaurants on the grounds. Also enjoyed the Spa services and personnel. Centrally located in the city of Legazpi, makes it accessible to all local attractions and of course, SM Mall!
Comment from Hotel Management
14 Oct 2024 by cams, Hotel Management
Dear Ms. Celeste,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor
5 out of 5
by A verified traveler

Posted 29 Sep 2024 on Orbitz
The whole place is properly managed, and the staff are good but it seems hard public transportation around the hotel like tricycles are not available late but Grab is. If you don't have an app its good luck.
Comment from Hotel Management
29 Sep 2024 by ZIE, Hotel Management
Dear Mr. Simon, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, ZIE FERRERFront Office Supervisor