Ratings based on 81 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
The staffs are super nice and accommodating.
Comment from Hotel Management
30 Oct 2024 by Pat, Hotel Management
MABUHAY! We want to express our sincere appreciation for providing valuable feedback. We are pleased to hear that you had a positive experience with us and hope to have the opportunity to serve you again in the near future. Our team is committed to ensuring guest satisfaction, and your feedback serves as a testament to our dedication to excellence. Thank you for your continued support
by A verified traveler from Baltimore
Posted 30 Sep 2024
Comment from Hotel Management
4 Nov 2024 by Pat, Hotel Management
Thank you for providing valuable feedback. We are pleased to hear about your positive experience with us. We hope to have the opportunity to serve you again in the near future. Our team is committed to ensuring guest satisfaction, and your feedback is a testament to our dedication to excellence. Thank you for your continued support.
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
4 Nov 2024 by Pat, Hotel Management
Thank you for providing valuable feedback. We are pleased to hear about your positive experience with us. We hope to have the opportunity to serve you again in the near future. Our team is committed to ensuring guest satisfaction, and your feedback is a testament to our dedication to excellence. Thank you for your continued support.
by A verified traveler
Posted 22 Jul 2024
Looks nice inside. The dining are and room are well designed. But bathroom is missing of extra towel or rug for the floor. Water from shower are overflowing on the floor. But I would recommend this hotel.
Comment from Hotel Management
26 Jul 2024 by Patricia , Hotel Management
MABUHAY! Thank you for taking the time to provide us with your feedback regarding our amenities. We genuinely apologize that certain aspects of your experience did not align with your expectations. Please be assured that we are dedicated to enhancing our services and amenities continually, guided by valuable input from our guests like yourself.
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
29 Aug 2024 by Pat , Hotel Management
Mabuhay! We appreciate your feedback on our hotel. Thank you and hoping to welcome you again here soon.
by A verified traveler
Posted 9 Jun 2024 on Hotels
I cut my stay only one day and transfer to onother place I booked for two days use only one day
by A verified traveler
Lovely hotel, room like Premier Inn in the U.K.
Posted 13 May 2024 on HotelsThis was a great place to be based in Legazpi with a lovely outdoor pool that was warm thanks to some very sunny days. Our room looked out on the main road but this was in no way a problem and was not noisey. All the staff were warm and friendly, especially Callie who was always on duty in reception. She’s a little dog who quite happily sits on the reception desk greeting visitors. If you feel you want a change from the hotel food (which was good) you can order in from Grab but there is a charge added if your order is before 10pm. The room was spacious and clean with a very comfortable bed.
by A verified traveler
Posted 11 Dec 2023
by A verified traveler
Posted 5 Dec 2023 on Hotels
by A verified traveler
Posted 28 Sep 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by PROXY by The Oriental Albay, Hotel Management
Thank you for giving us a perfect rating, we will still do our best to serve you better. Looking forward to your future bookings.
