Ratings based on 68 Verified Reviews

3.8 out of 5
70% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Associate are very helpull..
4 out of 5
by A verified traveler

Posted 4 Sep 2024
Superb
4 out of 5
by A verified traveler

Good location and nice, clean hotel.

Posted 4 Jun 2024 on Hotels
Generally a good hotel and standard as expected for the price. Friendly and helpful staff when we arrived helped us fix a few small issues with our room. Nice view of the volcano from our room. Breakfast buffet was fine if a little limited in choice and variety. Good location with plenty of shops and food choices within walking distance. Value for money.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024 on Hotels
3 out of 5
by A verified traveler

Posted 19 May 2024
The food and the customer service in this place is definitely great! They are always smiling and helpful. However, im unsure if its just the room i got is dirty and the others are ok or its just they all look the same. They informed me ahead of time that they are fully book and the room im gettinf is located in the newly built area, however the room definitely has some sort of smell and toilet definitely the corners is dirty.
Comment from Hotel Management
31 May 2024 by Eva, Hotel Management
Dear Ms. Kim Christine,Thank you very much for taking time to share your review to us. We sincerely apologize for the inconvenience you had experience during your stay with us. Some scenarios like this might had been overlooked by our personnel. Rest assured that we are trying our best to provide our guest with an excellent service of our standard. We hope to still see you again on your next visit here in Legazpi. Thank you! Best regards, Eva.
3 out of 5
by A verified traveler from Mineola

This traveler left a rating score only Posted 19 May 2024
4 out of 5
by A verified traveler

Comfortable beds!

Posted 16 May 2024 on Hotels
Comfortable beds, spacious room, and with a pool view. Would recommend!
3 out of 5
by A verified traveler

Posted 5 May 2024
Average place.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024
3 out of 5
by A verified traveler

Posted 8 Apr 2024
the hotel is good and clean
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