Ratings based on 13 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2023
by A verified traveler
Posted 24 Aug 2023 on Hotels
Acceptable accommodation not your fancy staycation. No TV or any sort of entertainment. Other than that everything was good.
by A verified traveler
Family Day
Posted 9 Jul 2023 on Hotelsby A verified traveler
Posted 6 Mar 2023 on Hotels
by A verified traveler
Posted 9 Sep 2019
Unhelpful staff. "You can Google it" is not a great response to a query about local hikes and tours. No hot water, low shower water pressure. No wifi
Comment from Hotel Management
10 Sep 2019 by Mark, Hotel Management
On behalf of the Mayon Backpackers Hostel staff, We would like to thank you for your sincere feedback regarding the services the Hostel provided. We apologize if we can not refund your payment since we are following our hostel policy also. Your concerns are valuable to us. Our goal is to give our customer the full extent of excellent services as to make you feel home and safe during your stay. Thank you for considering MBH as one of your destinations during your travel.
by A verified traveler
Posted 8 Sep 2019
Accidentally booked two rooms for the same day instead of 2 consecutive days. Staff couldn't/wouldn't change reservation without speaking to manager who was conveniently not answering his phone. Ended up paying for both of them though one was empty
Rooms a bit grubby and dark, very spotty WiFi, uninterested staff.
Convenient location
Comment from Hotel Management
10 Sep 2019 by Mark, Hotel Management
On behalf of the Mayon Backpackers Hostel staff, We would like to thank you for your sincere feedback regarding the services the Hostel provided. We apologize if we can not refund your payment since your booking is on Expedia. We can not refund your payment directly. Our staff already told you to contact Expedia regarding your cancellation so that it can be refunded. Your concerns are valuable to us. Our goal is to give our customer the full extent of excellent services as to make you feel home and safe during your stay. Thank you for considering MBH as one of your destinations during your travel.
by A verified traveler
Posted 8 Jul 2019
Nous n'avons pas été logé dans l'hotel principale. Notre chambre grouillait d'insectes et était très sale. Nous avons demandé à changer de chambre et avons eu un refus malgré le fait que l'auberge était vide. Le personnel n'était pas du tout aidant et la réceptionniste a refusé de nous aider à appeler un taxi pour un vol très tôt. Aucune aide pour les activités offertes et aucun Wi fi.
by A verified traveler
Awesome
Posted 22 Apr 2019 on HotelsOur family stayed for 3 nights and it was good. Clean and good location theres a kitchen that you can use to cook your own meals value for money but above all friendly and very accomodating staff. I highly recommend this place.
by A verified traveler
Really good!
Posted 2 Feb 2019 on HotelsGood facilities, friendly staff.
Comment from Hotel Management
12 Feb 2019 by Mark, Hotel Management
Thank you for reviewing our property!
Recommended
for Everyoneby A verified traveler from Sta. Cruz Manila
friendly staff
Posted 25 Jan 2018
Pros: homey, friendly guest.
Location: Near Albay Catheral, Plaza in front of the city hall gives commading view of the Majestic Mayon Volcano.
All walking distance.....Fast food.
look for these People..... Christine, Gina Taduran. Ariel Duploso, Ricky Alamo, Anthony Diola.
ALL OK!
