Ratings based on 255 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vancouver
Posted 26 Oct 2024
No comments
by A verified traveler
Posted 18 Oct 2024
Fairly good for a budget accom. Quiet, near mall & walking distance to our conference location.
by A verified traveler
Posted 6 Sep 2024 on Hotels
You have to call them to turn on the generator during brownout. I think it should be automatic but they told us to wait for half an hour before turning it on
by A verified traveler
Posted 7 Aug 2024 on Hotels
Need total maintenance the unit. cockroach Is evey where.
by A verified traveler
Posted 3 Jul 2024
When I checked in there was no electricity.
Their back up generator is not working
The property did not indicate on the website issues with power.
The property refused that I get refund.
I did not stay at the hotel even if I already paid as there is no electricity. They refused to refund.
The owner was very rude.
I ended up booking for another hotel.
I will not stay nor recommend this hotel.
by A verified traveler
Terrible experience
Posted 2 Jul 2024 on HotelsThis place does not provide 24 hr electricity.they do have generator but had issues,also when electricity went out in the middle of night, there was no electricity for at least an hour, there was no 24 front desk staff available either per my brother who checked in with them 2 days prior my stay. I did not hear any apology, even told me why i did not cancel my reservation when i already learned my brother's experience .. free cancellation window had past at the time my brother stayed with them. I did not receive a refund, my refund request got declined though they wikk not able to meet our needs. This was a horrible experience
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Very good budget stay in Legazpi
Posted 3 Jun 2024 on HotelsPretty basic accomodation.
Staff was friendly & attentive and would reply if messaged thru SMS. Easy check in and check out.
No water station but has electric kettle and drinking glasses/cups and a small ref.
FYI, No windows in the room as mentioned.
Very good accomodation for the price.
Great location. Right next to Pacific mall and short walk to SM City Legazpi, Public Market and Ayala Mall.
Unfortunately, the other rooms are noisy and keeps on banging their doors.
Would stay again.
by A verified traveler
Posted 22 May 2024
Good
by A verified traveler
Posted 9 May 2024
good place
