Ratings based on 666 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Aug 2024
Was very clean. Breakfast not the best.
by A verified traveler from Clearwater
Posted 2 Aug 2024
by A verified traveler
Posted 23 Jul 2024
Hot water pressure was garbage for the sink, there were pee stains on the toilet seat, chemicals floating on the surface of the pool water, the ac didnt work all that well, and my streaming device wasnt able to connect to the wifi.
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
16 Jul 2024 by John, Hotel Management
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. Respectfully, S8 Customer Care
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
16 Jul 2024 by John, Hotel Management
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. Respectfully, S8 Customer Care
by A verified traveler
Posted 30 Jun 2024
Ice bucket in our room was moldy. Went to the front desk to ask for a clean one, l and he made us wash it. There is no elevator for handicap accessibility or to carry luggage up to the upper floor. Also, they expect a cash room deposit, or you pay extra to use your credit card to put an incidentals hold on your credit card, which you don't get back. I would not recommend staying here. Staff was friendly, but that is about it.
Comment from Hotel Management
9 Jul 2024 by John, Hotel Management
Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon. Respectfully, S8 Customer Care
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by John, Hotel Management
Thank you for the review. We look forward to seeing you again soon!
by A verified traveler
Posted 9 Jun 2024
No coffee in room, bathroom floor was dirty, breakfast was almost nothing.
Comment from Hotel Management
22 Jun 2024 by John, Hotel Management
Thank you for your review and for staying at Super 8. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity. Sincerely, S8 Customer Care
by A verified traveler
Posted 2 Jun 2024
The whole hotel was filthy!! Our king size mattress had a huge hole on one side and we found roaches. I would never recommend any Super 8 motel!! Just nasty.
Comment from Hotel Management
22 Jun 2024 by John, Hotel Management
Thank you for being a guest of our hotel and for sharing your thoughts. We take the cleanliness of our rooms very seriously. Our own standards are very high and include inspecting rooms to ensure they are as clean as can be. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit. S8 Customer Care
by A verified traveler
Save your money
Posted 1 Jun 2024 on HotelsThe room was dirty when we walked in it looks like the housekeeper didn't even vacuum. Somebody spit toothpaste on the wall in the restroom is never cleaned. Water battery came out of the shower & water temperature gauge is broken. the beds were sagging in. This could be a really nice hotel they actually took care of it
Comment from Hotel Management
22 Jun 2024 by John, Hotel Management
Thanks for your review. Cleanliness is an important standard of service at Super 8. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, S8 Customer Care
