Ratings based on 15 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2023
The property was cold and the device to set the temperature seemed to be out of battery. It was somewhat hard to find, and when we entered there was a vacuum cleaner sitting in the hallway. Parking can be hard to find, and the owners' emails seemed to be automatic and not responsive.
by A verified traveler
Posted 9 Sep 2023 on Hotels
by A verified traveler
Posted 22 Aug 2023 on Hotels
by A verified traveler
Posted 3 Oct 2022 on Hotels
Comment from Hotel Management
1 Dec 2022 by Mila, Hotel Management
Thank youfor the great review! We hope you return again soon.
by A verified traveler
Posted 4 Jun 2022 on Hotels
Was a brillaint night stay, was a lovely little apartment even for a family of 5. We made use of the kitchen and used the oven but the only problem was there was no oven mitts, sounds silly but i had to use a bath towel to pull the food out. Apart from that little hiccup the stay for me and my family was great.
Comment from Hotel Management
8 Jun 2022 by BC Team, Hotel Management
Hi Thank you for your review! We have a team available on call should you have any queries throughout your stay. There are oven mitts at the flat.
by A verified traveler
Posted 3 Jun 2022 on Hotels
Comment from Hotel Management
8 Jun 2022 by BC Team, Hotel Management
Thank you for the wonderful review! we look forward to your next stay.
by A verified traveler
Posted 25 Apr 2022 on Hotels
The apartment was nice and clean with comfy beds. Plenty of towels and some complimentary shower bits was a nice touch.
Comment from Hotel Management
24 May 2022 by Mila, Hotel Management
Thank you for the wonderful review! We hope you stay again soon!
by A verified traveler
Posted 3 Dec 2021 on Hotels
Comment from Hotel Management
3 Dec 2021 by Mila, Hotel Management
Thank you for the lovely review! Hope you stay again soon!
by A verified traveler
Lovely apartment
Posted 22 Oct 2021 on HotelsWe enjoyed our stay in this lovely apartment. Ideally located for our Alton Towers trip. Lots of nice restaurants in Leek too.
Apartment was very comfortable, beds comfy too with crisp white linen and towels.
Good instructions for entry. Some more information about bins etc would have been good. WiFi was a bit iffy at times but didn’t hugely impact on us. Connection instructions weren’t correct but we worked it out eventually.
Would consider staying again when next visiting Alton Towers.
Comment from Hotel Management
8 Nov 2021 by Mila, Hotel Management
Thank you for your lovely review! We are looking forward to having you back.
by A verified traveler
Posted 4 Oct 2021 on Hotels
Comment from Hotel Management
7 Oct 2021 by Mila, Hotel Management
Thank you for your review! We hope you had a great stay and look forward to welcoming you back soon.
