Ratings based on 83 Verified Reviews

3.1 out of 5
84% of guests recommend
3.1 Room cleanliness
3.8 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2024
4 out of 5
by A verified traveler

Posted 6 May 2024
The price of the booking was my reason for going to butler's.It was very competitive and reasonable and it's location suited my visit to Leeds.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Forgotten I've stayed before
1 out of 5
by A verified traveler

Posted 25 Nov 2023
Mold in shower. Carpets not hoovered. Bed base had previously collapsed and been filled with pillows and blankets. Probably the worst hotel room I’ve ever stayed in. Poor nights sleep in a very grubby run down building. Needs money spent soon. Cobwebs in dining room at breakfast,which incidentally was average at best for 7 quid.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2023 on Hotels
3 out of 5
by A verified traveler

Posted 19 Sep 2023
Firstly I’d like to say I wasn’t informed of a shared bathroom which was dirty by the way, we had 1 room with 3 single beds the beds were comfy and the white linen in bed were clean. There wasn’t a bed side cabinet between each bed so I really didn’t have anywhere to put my glasses and jewellery when took them off at night. There was a smell when you walked in,though the window was open,the window latch was broken so there was a chill coming in through it at night,the drawers that had tea/coffee things on was dirty behind it like it hadn’t been clean/ vacuumed for some time. The room was long but not wide enough for storage of our luggage, the tv on wall facing the door as you walked in was small so even if we did want to watch it the person in the end bed wouldn’t be able to see it. It needed to be a bigger screen and in middle of wall. The walls need a paint a neutral look would be much nicer.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2023 on Hotels
3 out of 5
by A verified traveler

Overall Cleanliness????

Posted 4 Sep 2023 on Hotels
Bed comfy and bed linen clean. Tea and coffee making facilities in the room. Room badly needs a lick of paint and a good deep clean. Showers aren't being properly cleaned - only once over many years do I recall getting an acceptable clean shower. A little extra care and attention and this could be a really nice place to stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2023 on Hotels