Ratings based on 968 Verified Reviews

3.7 out of 5
100% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Take no notice of the bad reviews we stopped for 1night 18th nov the building has been refurbished new carpets curtains our room was very clean and comfortable
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
3 out of 5
by A verified traveler

Posted 8 Nov 2024
The hotel is in need of updating, however we had a good stay and slept well. The bar staff where lovely, however the food wasn't as good. The portions where huge, my son had a lasagna which he said was terrible it had been that over cooked and the mince hadn't been broke up it was like meat balls in it. also never seen kidney beans in one before x
2 out of 5
by A verified traveler

Posted 1 Nov 2024
Found the toilets to be unclean, kettle unwashed with sediments at the bottom of the kettle, stained spoons and no power outlets near bed. further, the shower nobs were half broken as well.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Great friendly very clen
3 out of 5
by A verified traveler

Posted 24 Oct 2024
Hotel is very convenient for the airport. The rooms are pretty basic and the hotel is a bit dated, but it was sufficient for a one night stay.
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Decided to 'grab a tooth brush' with my wife and we booked very quickly looking for a reasonably price night away and wanting to visit Harrogate after our stay at the hotel. Turned out to be a nice place to stay with really helpful staff and ideally located for Harrogate.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2024
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Loved the spa facilities, bar and dinning. Also the staff were lovely. Room was lovely, very clean and bed/ bathroom were very comfortable.
4 out of 5
by A verified traveler

Posted 5 Oct 2024
Easy to get to the airy