Ratings based on 992 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Lovely hotel, pity about the noise
Posted 12 Sep 2021 on HotelsThe location was not so good for us as there was a nightclub nearby that didn't have soundproofing as we could hear the music and singing until it finished which happened to be between 2am - 3am, especially as they would choose the last song to encourage their clientele to sing along. Even though we kept the window closed we were still kept awake with the sound. We chose the hotel for the convenience of the location in relation to the railway station and the bridge over to the Brewery Wharf area. Guests should be made aware before booking that the hotel is based in a noisey area of Leeds. We found the staff to be pleasant and helpful and the rooms were clean and comfortable except for the noise.
by A verified traveler
Very outdated and being refurbish
Posted 12 Sep 2021 on HotelsHotel was very old and in poor condition, room
Was uncomfortable and smelt of damn.
Hoping the news owners will sort it out!
by A verified traveler
It’s not 3 stars
Posted 10 Sep 2021 on HotelsIf other hotels are a similar price, such as a Travelodge, Premier Inn or other place you’ve stayed before, then book those and don’t try here.
Dated room, several clumps of hair in the bathroom. A carpet you’d rather wear flip flops on, a tv remote that looked like it had an STI.
It’s just not particularly nice, better and cleaner are available at the price point.
by A verified traveler
Dusty, tired and miserable!
Posted 10 Sep 2021 on HotelsThe hotel is tired and unloved, Check in was pleasant enough which sadly is where the pro list ends.
The room was as I had anticipated from the reception area, dated and tired. It was also covered in thick dust, the table top was covered in sticky marks from cups. The tv remote looked like it hadn’t seen a wipe since the day it was put in the room, the bathroom was stained and unclean.
On check out when I was asked about my stay I pointed out the dust and dirtiness of the room, the receptionist was rude, said they would speak to housekeeping but they couldn’t understand how the room was dusty. She then suggested the window had been left open. I’m not sure the dust can blow through walls into the bathroom from an open window.
by A verified traveler
Posted 10 Sep 2021
Good location but very dated
by A verified traveler
Not great
Posted 7 Sep 2021 on HotelsOk but located on a block with Discos blaring until 1.30am every night,not their fault but never again for me
by A verified traveler
Posted 4 Sep 2021 on Hotels
by A verified traveler
Posted 2 Sep 2021
No complaints, perfect, ideal, Lovely!
Comment from Hotel Management
3 Sep 2021 by David, Hotel Management
Thank you for your kind review
by A verified traveler
Posted 1 Sep 2021 on Hotels
by A verified traveler
Posted 31 Aug 2021 on Hotels
