Ratings based on 985 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Check in was very easy - very polite person checked us in. We had an excellent meal in the Indian restaurant on the premises.
by A verified traveler
Posted 24 Nov 2024
Property itself was a bit outdated. Definitely in need of a renovation but the people were fantastic and the check in/out was seamless. Easy to overlook the bad when the service is good!
by A verified traveler
Posted 23 Nov 2024
Pretty view of the Lake
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
by A verified traveler
Posted 21 Nov 2024
Great stay
Comment from Hotel Management
22 Nov 2024 by GM, Hotel Management
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
by A verified traveler
Posted 18 Nov 2024
Need some upgrades
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
by A verified traveler
Posted 18 Nov 2024
Good 👍
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
by A verified traveler from Rochelle Park
Posted 18 Nov 2024
Clean, Quite
very reasonable prices
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
by A verified traveler
Posted 15 Nov 2024
Clean, cozy, beautiful area
Comment from Hotel Management
16 Nov 2024 by MP, Hotel Management
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by GM, Hotel Management
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
