Ratings based on 45 Verified Reviews

4.2 out of 5
67% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Alina Leray, Hotel Management
Vielen Dank für Ihre Bewertung. Es freut uns sehr zu hören, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir freuen uns, Sie bald wieder begrüßen zu dürfen.
5 out of 5
by A verified traveler from Middleton

Posted 6 May 2024
Compared to many USA hotels this was value for the money. Very clean with a nice kitchen. Location was ideal for my needs.
Comment from Hotel Management
20 May 2024 by Alina Leray , Hotel Management
157 / 5.000Thank you for your review.We are very pleased that you enjoyed your stay with us.We hope to welcome you back to our hotel soon.
5 out of 5
by A verified traveler

Posted 7 Aug 2023 on Hotels
Front desk check in was quick and so very pleasant. Friendly and warm greeting after a long drive.
Comment from Hotel Management
9 Sep 2023 by Alina Leray , Hotel Management
Thank you very much for your Feedback. We are pleased that you enjoyed your stay with us.We hope to welcome you back to our house soonto be allowed
1 out of 5
by A verified traveler

Good luck

Posted 29 Jul 2023 on Hotels
Paid for 2 people on the hotels.com website and the hotel said we only paid for 1 . Would let us leave until we paid again. First room had sewage come up the shower second room had a mold smell. The staff was nice until checkout. There is very little parking
Comment from Hotel Management
9 Sep 2023 by Alina Leray , Hotel Management
Thanks for your review.First of all, we would like to apologize to you that the first room we booked was not okay. In addition, the colleague was right when checking out.It was only booked for one person.But since there were 2 people in the rooms, a fee of 20 was due.If we had known beforehand we would have waived the 20.However, the colleague was not given the chance to explain the situation.
4 out of 5
by A verified traveler

Posted 14 Jul 2023 on Hotels
Comment from Hotel Management
9 Sep 2023 by Alina Leray , Hotel Management
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zukönnen .
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2023 on Hotels
5 out of 5
by A verified traveler

Posted 29 Apr 2023
Convenient parking, spacious room with supermarket nearby.
5 out of 5
by A verified traveler from St Paul

Posted 5 Apr 2023 on Travelocity
I was a little worried about orevious comments but our experience has been great. We are gear with our two teenage kids and the apartment is small but well designed. Previous comments about the shower are valid but it is manageable. Out main goal is to allow our teenagers to sleep while their dad is snoring and the separate bedrooms we had worked perfectly. It is a tight fit but the name is cocoon so we expected to be a little cozy! Great customer service at check in!
4 out of 5
Recommended
for Everyone
by Americano from San Clemente, CA

Very good breakfast buffet

Posted 9 Apr 2012
Pros: Good breakfast buffet.
Cons: A bit noisy located next to a busy street. The room decor was a bit dated.
Location: Relatively convenient to major highways.
Checked in around 6 pm. The receptionist was pleasant and helpful. Spoke English well enough. She gave me a nice room on the third floor. Relatively spacious. Came with a kitchenette which I didn't use. Checked out around 8 am. The receptionist was pleasant and efficient--no hassles. The breakfast buffet was included in the room rate. Very good selection of breads, cereals, meats and egg dishes.
4 out of 5
by A verified traveler from Madison

Quality Hotel Augsburg

Posted 20 Sep 2009 on Hotels
Nice hotel. Free coffee in the morning with free wi-fi. Had sauna but hot tub was not working. Included breakfast was great. Overall a very nice hotel