Ratings based on 235 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Lovely facility but heads up, only 9 rooms, it is mostly an event space for weddings etc. it can be quite noisy if an event is taking place while you are staying. Front desk staff were very nice. The standout was the breakfast and the lovely woman working in the breakfast room.
Comment from Hotel Management
12 Nov 2024 by Torre del Parco Team, Hotel Management
Dear Heather, Thank you for your feedback and lovely words regarding our staff.We look forward to welcoming you soon again.Kind regards,
by A verified traveler
Posted 21 Oct 2024
Excellent property, friendly staff.
Comment from Hotel Management
25 Oct 2024 by Torre del Parco Team, Hotel Management
Dear Alla, thank you for your feedback.We look forward to welcoming you soon again.
by A verified traveler
Posted 21 Oct 2024
Air conditioning in rooms was not working properly. Rooms had a stench of mold and urine. Multiple air freshener plug ins were placed in the room to try to cover the smell. Windows had bird poop covering the window seals. The even center is right below the rooms so you will hear any events if you stay there while an event is booked there. We were very disappointed with our stay. Property has a lot of potential but needs to be properly remodeled.
Comment from Hotel Management
25 Oct 2024 by Torre del Parco Team, Hotel Management
Dear Aubrea, As already shared with the other guests part of your group, the only reason why we have ambient fragrances is to give a characteristic perfume to our rooms, we do not use it to cover any smells. Moreover, the particular ones you have described are absolutely not present in our rooms, as you can see from other guest's reviews.It would be also correct to report that after your call and our staff intervention, no issues were found with the A/C system.We understand that probably you together with the other guests part of your reservation were looking for a different hotel, although we do not find correct to picture our property in a negative way because of it.We hope to welcome you soon again in order to have another chance to experience our historic residence.Kind regards,
by A verified traveler
Posted 19 Oct 2024
Very unique place in close proximity to the old part of the city and also to other neighborhoods where we went off the beaten path to visit.
Staff were very helpful and friendly. Great breakfast with lots of variety.
Comment from Hotel Management
12 Nov 2024 by Torre del Parco Team, Hotel Management
Dear John, Thank you for the amazing review.Kind regards,
by A verified traveler from Coeur D Alene
Posted 18 Oct 2024
Rooms were smelly and had glad plug ins throughout. A/C did not work. Located on a busy street so very noisy.
Comment from Hotel Management
25 Oct 2024 by Torre del Parco Team, Hotel Management
Dear James, thank you for your review.The only reason why we have ambient fragrances is to give a characteristic perfume to our rooms, we do not use it to cover any smells.Also, it would not be correct to say that the A/C was not working during your stay; when you kindly pointed out that the air flux in your room was not strong enough, our staff provided assistance and no problems were detected.we hope to welcome you again in the near future.Kind regards,
by A verified traveler
Posted 15 Oct 2024
Beautifully maintained property with comfortable outdoor spaces for breakfast and relaxing. Seating areas and succulent plants bring the 15th century structure to life. The staff is friendly and go out of their way to help. Spacious and lovely room, modern bathroom. Great breakfast. The hotel is just outside the old city walls, which makes it easy and inexpensive to park in the nearby “blue line” areas and also a quick walk into the old city. Highly recommend a visit to Lecce and a stay at Torre del Parco.
Comment from Hotel Management
25 Oct 2024 by Torre del Parco team, Hotel Management
Dear Bethami, Thank you for this splendid feedback. we hope to welcome you soon again.Kind regards,
by A verified traveler from Novato
Posted 19 Sep 2024
Beautiful property. Easy access to old town.
Comment from Hotel Management
12 Nov 2024 by Torre del Parco Team, Hotel Management
Dear Liz, thank you for the splendid feedback.Kind regards,
by A verified traveler
Posted 6 Sep 2024
This hotel was beautiful, in a historic building. The rooms are super large, very high ceilings. The bathrooms are very spacious in overall the rooms are very clean. The hotel is very clean. It makes you feel like you have entered a building from the past overall, the experience was fantastic. The hotel was beautiful. The staff is very friendly, super friendly and helpful. Similarly the services regarding breakfast in the morning was superb top-notch breakfast and recommendations to restaurants and areas to go and visit from the staff were right on point overall a fantastic day I would recommend this hotel to anybody who is visiting Lecce and I may come back and stay there too
by A verified traveler from plano
Posted 2 Sep 2024
The tower is very special, the breakfast is fantastic, the service amazing!
by A verified traveler
Posted 14 Jul 2024
Un hotel con una historia muy interesante
