Ratings based on 330 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Ketan, Hotel Management
Dear Natalie,Thank you for your review. Please accept my apology for falling short of your expectations during your recent stay.
by A verified traveler
Posted 16 Nov 2024
Close proximity to the Lebanon Opera House. Large, comfortable room. My only issue was because the entrance was not right in front of the hotel it was difficult to find in the dark. I lighted entrance sign would help.
Comment from Hotel Management
16 Nov 2024 by Ketan , Hotel Management
Thank you for giving us a perfect rating. I appreciate your feedback. Please accept my apology.
by A verified traveler
Posted 9 Nov 2024
This hotel is perfect for those who travel and are on a budget. The rooms are spacious, and comfortable. The bedding is a bit dated and the rooms could use an update. Also, the towels are thin. There is no elevator and that may be an issue if you can't do stairs. However, all in all, the staff is friendly. They also offer a free breakfast in the morning. This hotel is safe and fairly clean. I would definitely stay here again.
Comment from Hotel Management
9 Nov 2024 by Ketan, Hotel Management
Dear Maria,Thank you for taking the time to review your stay with us. Please accept my apology for short fall with your expectations during your recent visit. I am very pleased to hear that our staff made your stay pleasant.
by A verified traveler
Posted 3 Nov 2024
The place was clean and comfortable. Staff helpful. TV had good selection.
Comment from Hotel Management
4 Nov 2024 by Ketan, Hotel Management
Dear Achla,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.
by A verified traveler
Posted 3 Nov 2024
There was very visible mold in the shower & toilet. Seemed as if it had not been cleaned in a long time or had not been cleaned thoroughly.
Comment from Hotel Management
3 Nov 2024 by Ketan, Hotel Management
Dear Jennifer,Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. Your message will be forwarded to housekeeping team.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Ketan , Hotel Management
Dear William,I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Ketan, Hotel Management
Dear Shravan,Thank you for your positive response. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
by A verified traveler
Posted 9 Oct 2024
Comfortable and big room, not the most convenient to get into the parking lot
Comment from Hotel Management
9 Oct 2024 by Ketan, Hotel Management
Dear Jason,I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Ketan , Hotel Management
Dear Guest,Thank you for taking the time to write a review. We appreciate your comments and regret to hear that your experience did not meet your expectations and have shared your feedback with our team.
by A verified traveler from Rye
Posted 6 Oct 2024
Convenient, clean, spacious room
Comment from Hotel Management
6 Oct 2024 by Ketan, Hotel Management
Dear Samuel,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am so glad to hear that you enjoyed your stay with us! We hope you’ll visit us again soon.
