Ratings based on 849 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
This property was nice, it was like having your own studio apt. Everything we needed was right in the room. The property was very clean and the staff were friendly/helpful.
Comment from Hotel Management
18 Nov 2024 by Ms. Priscilla , Hotel Management
Thank you for sharing your wonderful feedback! We're delighted to hear that you enjoyed your stay and appreciated the studio-style setup of our rooms. It's great to know that everything you needed was at your fingertips and that our team made a positive impression. We take pride in providing clean and comfortable accommodations with friendly service. We hope to welcome you back again soon!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Ms. Priscilla , Hotel Management
Thank you for the fantastic review! We're thrilled to hear that your experience was excellent. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Nov 2024
Excellent It was nice and spacious while also being clean
Comment from Hotel Management
14 Nov 2024 by Ms. Priscilla , Hotel Management
Thank you for the wonderful review! We're delighted to hear you enjoyed the spaciousness and cleanliness. We look forward to having you stay with us again!
by A verified traveler
Posted 14 Nov 2024
This was our second stay and it was extremely pleasant. Connie and Mike were the nicest staff members that we’ve ever came across. We had the best conversations and they were so intentive. We couldn’t have asked for a better time on our vacation.
Comment from Hotel Management
14 Nov 2024 by Ms. Priscilla , Hotel Management
Thank you so much for choosing to stay with us again! We’re thrilled to hear that your experience was so enjoyable and that Connie and Mike positively impacted your stay. They truly go above and beyond to make our guests feel welcome, and we’re glad they added something special to your vacation. I'll be sure to pass on your kind words to Connie and Mike. We can’t wait to welcome you back for another memorable stay!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Ms. Priscilla , Hotel Management
Thank you for your positive rating! We're glad you enjoyed your experience and appreciate your feedback. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back!
by A verified traveler
Posted 4 Nov 2024
Great place for the money! Quiet and comfortable! Halls and rooms had odd smells,not bad just odd!
Comment from Hotel Management
4 Nov 2024 by Ms. Priscilla , Hotel Management
Thank you for sharing your experience! I’m glad to hear you found our hotel to be a great value, and that you enjoyed a quiet and comfortable stay. We appreciate your note about the scent in the halls and rooms. We’ll look into this to ensure that every part of our property is as pleasant as possible for our guests.Thank you once again for staying with us, and we hope to welcome you back soon!Warm regards,
by A verified traveler
Posted 4 Nov 2024
This was a wonderful find!!
It was clean, sanitary and wonderful. I will be staying again!
Comment from Hotel Management
4 Nov 2024 by Ms. Priscilla , Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found everything to be clean and comfortable. It’s wonderful to know we’ll have the pleasure of welcoming you back.We look forward to your next visit!
by A verified traveler
Posted 3 Nov 2024
Well, the first thing that happened was I went to the desk and bought a sandwich for breakfast. It was freezer, burnt and really old. I had to throw it in a garbage when I told the desk attended. He said sorry about that and took him out. Freezer, throw them away. Dan, no offer of refund. We woke up the first morning after we spend tonight. I found roach, crawling across the table. We decided to leave. We love today early, no refund, no explanation. We would never stay there again. Pay a little more and get a better place. My advice.
Comment from Hotel Management
3 Nov 2024 by Ms. Priscilla , Hotel Management
Thank you for reaching out and sharing your experience. I’m very sorry to hear about the issues you encountered with your breakfast and your room. To clarify, the breakfast sandwich was not charged to your bill. Additionally, since the reservation was made through a third-party travel agency under a non-refundable booking, we, unfortunately, do not have the ability to issue refunds directly, as you paid the agency.Your feedback is very important to us, and I apologize that your stay did not meet expectations. We are taking steps to address these concerns, as we strive to improve our guests' experience. Thank you again for your feedback.
by A verified traveler
Posted 1 Nov 2024
It's was in a convenient spot right off I40. Front desk worker made check in extremely easy. Will stay again.
Comment from Hotel Management
1 Nov 2024 by Ms. Priscilla , Hotel Management
It sounds like you had a smooth experience! Being close to a major highway like I-40 definitely makes travel easier, and it’s always a plus when check-in goes seamlessly. It's great to know you’d stay there again; having good service and convenience makes all the difference!
by A verified traveler from Grand Prairie
Posted 31 Oct 2024
It’s good for walking
Comment from Hotel Management
31 Oct 2024 by Ms. Priscilla , Hotel Management
Thank you for your 5-star review! We’re delighted to hear you enjoyed the walkability of our location. We strive to provide a convenient and enjoyable experience for all our guests. Looking forward to welcoming you back soon!
