Ratings based on 18 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

mazing all rounder hotel

Posted 2 Aug 2020 on Hotels
Amazing hotel that offered everything for everyone. The staff are so attentive, the food is delicious. I couldn’t fault it. I have been to stay 3 times and will keep coming back!
Comment from Hotel Management
27 Aug 2020 by Monika, Hotel Management
Thank you for your kind words, we very much look forward to welcoming you back!
5 out of 5
by A verified traveler

Posted 23 Jul 2020
Comment from Hotel Management
29 Aug 2020 by Monika, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveler

Posted 19 Mar 2020 on Hotels
Great, if somewhat curtailed stay - due to social distancing measures in relation to the Coronavirus pandemic. Staff incredibly helpful and didn’t charge for our cancelled activities. We’ll be back.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jan 2020
5 out of 5
by A verified traveler

Posted 25 Jul 2019 on Hotels
Excellent service and an exquisite estate. Perfect getaway from London. Family friendly. However, mattress and bedding were not as comfortable as I hoped. Room can be small in comparison to hotels in the league of Four Seasons. But, will definitely return.
5 out of 5
by A verified traveler from Hk

Posted 20 Jul 2019
Decor and feel is awesome, very friendly staff great place
5 out of 5
by A verified traveler

Posted 19 Feb 2019
The property is beautiful and grand, stylish and comfortable. The food was excellent, very nice spa as well. There were service issues in the main house, mainly slow service in bar. Evening meal in Japanese restaurant was very good but service a bit shambolic..no welcome, no coming to the table to ask if we wanted wine, etc...I felt the waitresses were a bit inexperienced. When they came to the table finally, they just asked if we were ready to order our food. Unfriendly sommelier when I managed to track him down. On the other hand, I could see the top wine sommelier spending a great deal of time with other patrons who clearly knew their wines. Overall though, a lovely special place, and we would return.
5 out of 5
by A verified traveler

If you can afford it, you won’t be disappointed.

Posted 5 Feb 2019 on Hotels
Quite simply a faultless experience. Food was superb, their attention to detail second to none, service works class and even didn’t bat an eyelid that we had a two year old and couldn’t have been more helpful. As 5 star hotels go, it is hard to beat.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2018