Ratings based on 229 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
I liked the aesthetic of the room with the led lights and the shower but other than that it was the smallest hotel room that I’ve stayed in and also since there was no real door between the bathroom and room ( it is separated by a barn door) the smells were able to seep through and also there the shades on the window let no light in and couldn’t be let up due to people being able to see straight into the room. Also there was no breakfast and no microwave in the room also I didn’t know where to get ice or anything. Overall there was more negatives than positives and it’s overhyped and I wouldn’t stay again. It just kinda give glorified motel.
by A verified traveler
Posted 17 Nov 2024
Awesome place!
Comment from Hotel Management
18 Nov 2024 by JD, Hotel Management
Thank you so much for your wonderful 5-star review! We're thrilled to hear you had an awesome stay. It was a pleasure having you with us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by JD, Hotel Management
Thank you for the 5-star rating! We're glad to hear you had a great experience. We look forward to hosting you again soon!
by A verified traveler from Byhalia
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by JD, Hotel Management
Thanks for your review! We're glad you had a great stay. If there's anything we can improve, we'd love to hear your feedback. Hope to welcome you back soon!
by A verified traveler
Posted 27 Oct 2024
The description needs to be updated to reflect that hourly rates are available as it is very misleading.
Comment from Hotel Management
2 Nov 2024 by JD, Hotel Management
Thank you for your feedback. We apologize for any confusion regarding our rates and appreciate you bringing this to our attention. We’re reviewing the description to ensure it accurately reflects our offerings. We hope to improve your experience in the future.
by A verified traveler
Posted 27 Oct 2024
Nice pretty rooms, wish they had a couch or chair in the rooms.
Comment from Hotel Management
28 Oct 2024 by JD, Hotel Management
Thank you for the fantastic review! We're so glad you enjoyed the pretty rooms. We appreciate your suggestion about adding a couch or chair—it's great feedback, and we’ll definitely consider it for future updates. We hope to welcome you back soon!
by A verified traveler
Posted 25 Oct 2024
It’s convenient… the staff was nice
Comment from Hotel Management
28 Oct 2024 by JD, Hotel Management
Thank you for your positive review! We're thrilled to hear that you found our location convenient and that our staff made a great impression. Your feedback means a lot to us, and we hope to see you again soon!
by A verified traveler from Southaven
Posted 24 Oct 2024
I enjoyed my stay. It was quiet and clean.
Comment from Hotel Management
28 Oct 2024 by JD, Hotel Management
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found it quiet and clean. Your comfort is our priority, and we hope to welcome you back soon!
by A verified traveler
Posted 16 Oct 2024
Everything was nice
Comment from Hotel Management
17 Oct 2024 by JD, Hotel Management
Thank you for taking the time to share your experience with us. We’re glad to hear that you found everything nice during your stay at Imperial Suites.We strive to provide the best possible service and accommodations, and your feedback is invaluable in helping us improve. If there’s anything specific you think we could enhance to make your next visit even better, please let us know.We hope to welcome you back soon!
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by JD, Hotel Management
Thank you for sharing your experience with us. We're sorry to hear that your stay did not meet your expectations. Your feedback is important, and we will address the issues you raised to improve our services. We hope you’ll consider giving us another chance in the future.
