Ratings based on 100 Verified Reviews

3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 May 2024
Great breakfast, and quiet room tucked away from the main building. It was a nice idea to have a courtyard as well and not be too far from restaurants.
3 out of 5
by A verified traveler from Bridgwater

Posted 29 Mar 2024
The rooms on the 1st floor were nice, better than other floors, and the breakfast was also good. Location good, with a municipal carpark opposite. However, the hotel room doors (heavy firedoors, of course) do not have silent closing on them, and the noise when everyone was going to bed, and getting up in the morning, was terrible! Impossible to sleep. Then in the morning they had no hot water anywhere in the hotel. We complained from 7.45am onwards, they gave us keys to other rooms, but nothing. By 9.30 it still wasn't fixed, and we had to be on our way. A real pity.
4 out of 5
by A verified traveler

vernight stop en route to south of France

Posted 13 Sep 2019 on Hotels
Great location parking directly opposite superior rooms little small. Shower lovely
5 out of 5
by A verified traveler from Marietta GA

Posted 7 Sep 2019
Location was excellent easy to reach from the train station and steps away from the center of town. Le Puy is a wonderful medieval city that offers spectacular monuments. I recommend the Demi-pension at the hotel as the restaurant quality and service was above average. I only wish the WiFi service was more consistent.
3 out of 5
by A verified traveler

A tired hotel

Posted 9 Aug 2019 on Hotels
The hotel was convenient to the station and about 5 minutes walk from the old part of town. The welcome was friendly, the access to the room was through a courtyard that was rather untidy from fallen leaves. The stair carpet was very worn. The room was adequate, the bath had hair left by the last guest and the shower hose was operational but broken. Breakfast was adequate - I saw only one choice of cheese on the cheese plate and the coffee machine gave hot chocolate when the cappuccino button was pressed.
4 out of 5
by A verified traveler

A good start to lovely walk

Posted 26 May 2019 on Hotels
This was the start of a walk from Le Puy to Conques, which forms part of the Camino pilgrimage trail that goes all the way to Santiago de Compostela in north west Spain. Our stay was very pleasant, and the Hotel Bristol looked after us well, catered for us as vegetarians without any bother (being vegetarian is so often a problem in France) and is very good value for money. Recommended.
3 out of 5
by A verified traveler

One night only

Posted 23 Sep 2018 on Hotels
Noisy , rooms are clean but old. No parking. Breakfast is good.
4 out of 5
by A verified traveler

2 night stay

Posted 17 Sep 2018 on Hotels
Great location - wonderful staff - parking a challenge but worked - bathroom needed remodeling.
2 out of 5
by A verified traveler

Posted 7 Jun 2018 on Hotels
This hotel has a major problem. Wandering street gangs outside our window were noisy and rowdy for most of the night and city centre traffic was very noisy. The hotel parking advertised did not exist. We had to park some way away and we were apprehensive all night and left very early. We cannot recommend this hotel.
4 out of 5
by Amy

Loved le puy

Posted 8 Jun 2017 on Hotels
Great location, near th bus station and close to cultural sites. Quiet hotel. Wish that at least one person on staff speak some English. For a tourist town, shocked to see no one spoke a word of English or other language.