Ratings based on 221 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Nice place in the heart of Le Havre. Good restaurants within easy walking distance and a nice waterfront nearby. We used the underground parking garage across the street. One caution -- if you're like us and day-tripping to other destinations, like Mont St. Michel, if you come back later at night, many of the roads will be closed for construction, necessitating agonizing guesswork in finding your way back. Ask the front desk for help prior to setting out.
by A verified traveler from Chicago
Posted 20 May 2024
Expedia claimed on-site parking for compact vehicles; this hotel had none. Off-site parking costs much more than the 8 Euros stated. Worse, upon arrival we were given no information on what to do with car and luggage, the room was small, the 'are' printed graffiti on the doors, many things closed in nearby neighborhood.
by A verified traveler
Excellent service
Posted 19 May 2024 on HotelsPros: The staff was absolutely wonderful. The service I received here was excellent. My room was spacious and had a lot of light. The hotel is very centrally located.
Cons: No one told me they’d lock the doors after a certain hour and I couldn’t get in w my room key. I had to place an international call to get in the hotel. Room could have been cleaner. Toilet smelled.
by A verified traveler
Posted 2 Oct 2023 on Hotels
Excellent central location and great service from the reception desk. Very welcoming and provided us with a fan to enable us to sleep in the 27C October heatwave! Very surprised to find such a good hotel did not have AC.
Liked the quirky lift.
No parking attached to this hotel but if lucky you may score a street park or can park right over the road in an underground park.
by A verified traveler
Posted 3 Aug 2021 on Hotels
by A verified traveler
Not impressed
Posted 29 Jul 2021 on HotelsThe cleanliness of the hotel and friendliness of the staff was wonderful. What brings my review down is the value for price paid. The size of the economy room is smaller than ones I have stayed in, in Manhattan. There is no climate control in the rooms, the shower is so small you have to open the door to bend over, and you have nowhere to put your suitcase unless you block the entry. The breakfast is mediocre at best and certainly not worth the added cost. I have stayed at many Best Western hotels over the years and this was probably my worst experience by far.
by A verified traveler
Posted 4 Jul 2021
by A verified traveler
Will not go back there
Posted 1 Sep 2020 on HotelsRoom for one person was not big enough for me to fully open my suitcase.
Staff was not caring and was distant.
At the breakfast, people working at the hotel are also having their breakfast and are using the few tables available for the customers.
by A verified traveler
Posted 20 Mar 2020 on Hotels
Good location
Comment from Hotel Management
10 Apr 2020 by the front desk team , Hotel Management
thank you very much for your feedback - during COVID-19 crisis the ARThotel remains opened and brand new rooms just refurbished waits for you
by A verified traveler
Basic, but nice
Posted 18 Mar 2020 on HotelsQuite a basic hotel, nothing particularly fancy about it. But it was clean, with friendly staff, and surrounded by plenty of shops and restaurants.
There is on-street parking, and a public underground carpark directly across the street, but no free parking within the hotel. There is a notice that parking is in the underground carpark, but I don't know if it is subsidised for guests. I arrived in the evening and was leaving early the next morning, so I parked for free on the street.
As far as I could tell, the dining area only does breakfast. However there are plenty of bars/restaurants in all directions surrounding the hotel so you won't have to travel far for dinner.
Overall, I couldn't fault the hotel... especially for the low price!
Comment from Hotel Management
10 Apr 2020 by front desk team, Hotel Management
thank you very much for your feedback -
during COVID-19 crisis
the ARThotel remains opened and brand new rooms just refurbished waits for you
