Ratings based on 65 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by The Hotel Management, Hotel Management
Good morning Mr./Ms. Karen,Warmest greetings from Hotel Nikko Hai Phong.Thank you very much for the valuation. We are pleased to know that you are happy and satisfied with our service. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time.We look forward to welcoming you back to our hotel soon.Best regards,
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by The Hotel Management, Hotel Management
Good afternoon Mr./Ms. Tzuhua, On behalf of the Hotel Nikko Hai Phong team, we would like to express our sincere thanks for your positive feedback on your recent experience with us. We look forward to welcoming you back in the future and wish you a nice day. Warm regards,
by A verified traveler
Posted 20 Oct 2024
Very clean and affordable. Loved our stay here!
Comment from Hotel Management
21 Oct 2024 by The Hotel Management, Hotel Management
Good morning Mr./Ms. Karen,Thank you so much for choosing Hotel Nikko Hai Phong for your stay and your beautiful words. We are pleased to know that your stay at Hotel Nikko Hai Phong was comfortable.Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time.We would love to welcome you back and thank you again for your patronage.Warm regards,
by A verified traveler
Posted 17 Jul 2024
excellent
Comment from Hotel Management
18 Jul 2024 by The Hotel Management, Hotel Management
Dear Mr. Daniel,Warmest greetings from Hotel Nikko Hai Phong.Thank you very much for the valuation. We are pleased to know that you are happy and satisfied with our service. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time.We look forward to welcoming you back to our hotel soon.Best regards,
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
17 Jul 2024 by The Hotel Management, Hotel Management
Dear Mr. Takuya,Thank you very much for taking time to share your rating. It is our pleasure that you enjoyed the stay with Hotel Nikko Hai Phong. We look forward to welcoming you back to our hotel soon.Best regards,
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
7 Jun 2024 by The Hotel Management, Hotel Management
Dear Mr./Ms.,Thank you very much for taking time to share your rating. It is our pleasure that you enjoyed the stay with Hotel Nikko Hai Phong. We look forward to welcoming you back to our hotel soon.Best regards,
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by The Hotel Management, Hotel Management
Dear Mr. Kevin,Thank you very much for taking the time to share your rating. It is our pleasure that you enjoyed the stay with Hotel Nikko Hai Phong. We look forward to welcoming you back to our hotel soon.Best regards,
by A verified traveler
Posted 27 Apr 2024 on Hotels
Comment from Hotel Management
2 May 2024 by The Hotel Management, Hotel Management
Dear Mr. Lam,Thank you very much for taking time to share your rating. It is our pleasure that you enjoyed the stay with Hotel Nikko Hai Phong. We look forward to welcoming you back to our hotel soon.Best regards,
by A verified traveler
Posted 24 Apr 2024
Very beautiful hotel in Hai Phong city
Comment from Hotel Management
2 May 2024 by The Hotel Management, Hotel Management
Dear Mr. Daniel,On behalf of the Hotel Nikko Hai Phong team, we would like to express our sincere thanks for your positive feedback on your recent experience with us. We look forward to welcoming you back in the future and wish you a nice day.Best regards,
by A verified traveler
Posted 13 Mar 2024 on Wotif
Pool was dirty though
Comment from Hotel Management
15 Mar 2024 by The Hotel Management, Hotel Management
Good afternoon Mr Peter,Warmest greetings from Hotel Nikko Hai Phong.Thank you so much for choosing to stay with us and spending time to share your rating and comments.We sincerely apologize for the discomfort experience you had with our hotel pool. Please rest assured that we have taken your feedback on board and addressed your comments with the relevant department head as we sincerely wish to provide the best service to all our guests.On behalf of the hotel management, we would like to extend our apology for all the inconveniences caused during your stay. We appreciate all critiques as they greatly assist us in our commitment to constant improvement. We look forward to welcoming you back soon.Wish you have a great weekend ahead!Best regards,The Hotel Management.
