Ratings based on 613 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Lexi, Hotel Management
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an 5 stars stay! Thank you for staying with us.
by A verified traveler from Windsor
Posted 21 Oct 2024
Staff member that checked me in had excellent customer service skills.
Comment from Hotel Management
29 Oct 2024 by Lexi, Hotel Management
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard!
by A verified traveler
Posted 20 Oct 2024
It was a great night stay.
Comment from Hotel Management
29 Oct 2024 by Lexi, Hotel Management
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard!
by A verified traveler
Posted 6 Oct 2024
Great property but over priced they charge extra for each amenitie and $20 extra fee
Hotels next door cost less and don't add fees
Comment from Hotel Management
6 Oct 2024 by Lexi, Hotel Management
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us. Just for information the 20 is not a fee it is the incidentals also known as deposit which goes back to your card after you check out. also, all hotels have a deposit. some might be cheaper than others, but all hotels require it.
by A verified traveler
Posted 5 Oct 2024
Our room was very dated and the shower was in poor shape, looked to be mold growing in the corners of the tub. Definitely was not my normal experience at a Marriot property.
Comment from Hotel Management
6 Oct 2024 by Lexi, Hotel Management
Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent this from happening in the future. We encourage guests to make our front desk staff aware of any issues so that they can quickly address them. I hope that if your travels bring you back to the area, you will consider staying with us again.
by A verified traveler
Posted 28 Sep 2024
Incredibly expensive, no Breakfast.
Good staff. Would recommend Holiday Inn express. Less expensive, complimentary breakfast.
Comment from Hotel Management
2 Oct 2024 by Lexi, Hotel Management
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
by A verified traveler
Posted 6 Sep 2024
Close to food and shopping.
Comment from Hotel Management
10 Sep 2024 by Lexi, Hotel Management
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.
by A verified traveler
Posted 3 Sep 2024
near market
Comment from Hotel Management
5 Sep 2024 by Lexi, Hotel Management
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. Thank you for choosing Courtyard! We hope to see you with us again soon to make your next visit an "all 10" stay!
by A verified traveler
Posted 25 Aug 2024
Me encantó su cama muy cómoda el servicio excelente
Comment from Hotel Management
5 Sep 2024 by Lexi, Hotel Management
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard! Making you happy makes us happy! We look forward to impressing you on your next visit to Layton, UT!
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by Lexi, Hotel Management
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard! Making you happy makes us happy! We look forward to impressing you on your next visit to Layton, UT!
