Ratings based on 534 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
You almost get what you pay for
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Roy,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 10 Nov 2024
Hair in tub, drain stop broken, change on floor. But it was a bed and air conditioner worked.
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Robin,We apologize for the cleanliness and maintenance issues you encountered during your stay. This is certainly not the experience we aim to provide, and your feedback is invaluable in helping us improve. We’re glad the bed and air conditioner worked well, and we appreciate you sharing your concerns.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
Filthy
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. This is not the standard we strive to uphold, and we truly appreciate you bringing it to our attention. Please know we are addressing the situation to ensure future guests have a better experience. Thank you for your feedback.Sincerely, Hotel Manager
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Hotel Manager, Hotel Management
Dear Maryah,Thank you, Maryah, for sharing your feedback. We apologize for the inconvenience with your room and the sofa bed's comfort. Your experience is important to us, and we’ll work with our team to ensure these issues are addressed. We hope to have the opportunity to improve your stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Hotel Manager, Hotel Management
Dear Jessica,Thank you for your 2-star review. We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we’d appreciate any specific details you can provide to help us improve. We hope to have the chance to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
The property was okay but there is a lot of construction going on around the property.
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Lee,Thank you for your feedback! We're glad to hear your stay was okay, but we apologize for the inconvenience caused by the construction. We're working hard to improve our property and appreciate your understanding during this time. We hope to welcome you back for a more enjoyable experience in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
I was put in an old room at the back of motel with lights not working in the room, remote control not working, room was not clean & spelled like urine and it had roaches in it.
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Shannon,Thank you for your feedback. We sincerely apologize for the issues you experienced, from cleanliness to maintenance concerns. This is not the experience we want for our guests, and we’re addressing these problems with our team. We are committed to improving our facilities and ensuring a better experience for our guests.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Oct 2024
gross
Comment from Hotel Management
10 Oct 2024 by Hotel Manager, Hotel Management
Dear Ella, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Gary, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager.
by A verified traveler
Posted 11 Aug 2024
I have stayed at this Motel 6 on numerous visits to Lawrence, and if you are looking for an affordable place to stay, this is a solid choice. It's right off of I-70 and only a few minute drive from Mass St. (downtown Lawrence). There is always enough parking, and the motel is almost always peaceful and quiet.
Comment from Hotel Management
12 Aug 2024 by Hotel Manager, Hotel Management
Dear Tristan,Thank you for your kind words! We’re pleased to hear that our location and parking are convenient for you. It's great to know that you find our hotel peaceful and affordable. We look forward to welcoming you back on your next visit to Lawrence. Safe travels!Sincerely, Hotel Manager.
