Ratings based on 213 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jun 2024
Hotel De Charme is a wonderful place to stay. Beautifully situated overlooking the lake and in the peaceful town of Laveno. The staff were incredibly friendly, helpful and welcoming throughout. The room was very comfortable and the pool area is great. Dining with the inclusive meals was excellent. All in all a wonderful place to stay and explore Lake Maggiore, with faultless style and service.
Comment from Hotel Management
29 Jun 2024 by Stefano B. - Hotel de Charme - Laveno, Hotel Management
Thank you for the lovely review and the kind words you have dedicated to us. We are pleased that you appreciated our services and our establishment. Hoping to see you again soon in Laveno, we send you our best regards from Lake Maggiore.
by A verified traveler
Posted 6 May 2023
Comment from Hotel Management
13 May 2023 by Stefano B. - Hotel de Charme - Laveno, Hotel Management
Thank you very much for your kind review.Kind regards
by A verified traveler
Wonderful stay on lake maggiore
Posted 9 Aug 2022 on HotelsAmazing hotel and friendly staff. Clean, good mattress and incredible views of the lake. Delicious food and wine in the restaurant too.
Comment from Hotel Management
13 Aug 2022 by Stefano B. - Hotel de Charme - Laveno, Hotel Management
Dear Guest,
We thank you for your kind review.
We are happy to read that you enjoyed our Hotel and the friedship of our Staff.
We look forward to welcoming you again in Laveno and we send you our best regards from lake Maggiore.
by A verified traveler
Posted 4 Aug 2022 on Hotels
Cannot recommend this hotel enough. My husband and I had a wonderful 3 night stay and we’re blown away. The view is out of this world
Comment from Hotel Management
6 Aug 2022 by Stefano B. - Hotel de Charme - Laveno, Hotel Management
There are no words to thank you for your very kind review.
We are really happpy to read that you enjoyed our hotel and the time you spent with us.
Looking forward to welcoming you again in Laveno, we send you our best regards from lake Maggiore.
by A verified traveler
Posted 3 Jul 2022
We stayed in June 2022 and were absolutely delighted as our first post-pandemic holiday abroad. The hotel itself is modern and well equipped, in a quiet and very attractive location. The staff were AMAZING, so helpful so friendly and so professional. I cannot fault them in any way. The food was fantastic (well above standard for the all inclusive rate we paid). The pool and gym were clean and well equipped. Lastly the location is perfect, with a major ferry route on your doorstep we were able to get around the lakes many gorgeous locations with ease and at a reasonable price. I find it hard to fault anything (well (and this is written with a smile on my face as we found it very funny in the end), but their modern furniture often had the furniture legs pointing outwards... we must have stubbed our toes on the chairs in the room at least 3 times daily :). No seriously cannot fault much here and would highly recommend and stay again. PS thank you to Diego the masseuse, who fixed a very painful neck and allowed me to enjoy the rest of the holiday). Thank you to you all for making it an amazing stay!
Comment from Hotel Management
10 Jul 2022 by Stefano B. - Hotel de Charme - Laveno, Hotel Management
Thank you for your very kind review. We are happy to read that you enjoyed our Hotel and our services. Thank you for your note on Diego that make us happy.
Looking forward to welcoming you again in Laveno we send you our best regards from lake Maggiore.
by A verified traveler
Posted 20 Jun 2022
by A verified traveler
Posted 6 May 2022 on Ebookers
Nice hotel and the view is excellent.
A few of the staff were quite short while others were very, very friendly.
Air conditioning not working, shower in our room was a bit broken and no extractors in the bathroom or hooks to hang anything off.
Dinner included was good food and great value for money! Infinity pool was beautiful and the hotel was very clean. Parking easy and a few minutes’ walk into town for more choice of restaurants if required.
The hotel also put on some events in the evenings which were complimentary- such as wine tasting and Italian lessons.
Comment from Hotel Management
7 May 2022 by Stefano B. - Hotel de Charme - Laveno, Hotel Management
Thank you very much for your kind review and for taking the time to sahre your experience at our Hotel.
We are happy to read that you enjoyed our Hotel and we thank you for your indication regarding the Staff that will help us to improve the quality of our service.
Looking forward to welcoming you in Laveno another time, we send you our best regards.
by A verified traveler
Gorgeous lake side hotel
Posted 7 Nov 2021 on HotelsThis hotel was the start of our 2 week honeymoon road trip through Italy. It was incredibly relaxing and tranquil. We had a beautiful view of the lake and the area around the hotel is easy to walk. The service was impeccable. The breakfast was really good. The bed was comfortable. The infinity pool was gorgeous! The spa was stunning. Only complaint is we did not enjoy the massage - consider getting someone else - I felt quite uncomfortable during mine.
Comment from Hotel Management
7 Nov 2021 by Stefano B. - Hotel de Charme - Laveno, Hotel Management
We thank you very much for taking the time to share your experience at our Hotel.
We are happy to read that you enjoyed our Hotel and its facilities.
We thank you for your indication regarding the massage which will help us to improve the quality of our services.
Looking forward to welcoming you again in Laveno, we send you our best regards.
by A verified traveler
Posted 10 Sep 2020 on Hotels
Comment from Hotel Management
12 Sep 2020 by Stefano B. - Hotel de Charme - Laveno, Hotel Management
Thank you for your review.
We are happy to know that you appreciated our hotel and its facilities.
Looking forward to welcoming you again in Laveno, we send you our best regards.
by A verified traveler
Lovely place and people
Posted 29 Sep 2019 on HotelsExtremely nice and welcoming staff. Everyone made you feel relaxed and were pleased to help you. The hotel was fresh, clean, with modern furniture and fittings and has good, well appointed, rooms.
The spa pool is amazing and is a MUST do option. Gladly recommend this hotel and look forward to another visit one day soon.
Comment from Hotel Management
1 Oct 2019 by Stefano B. - Hotel de Charme - Laveno, Hotel Management
We thank you very much for your kind review.
We are happy to read that you enjoyed our Hotel and you appreciated the courtesy of our staff.
Looking forward to welcoming you again to Laveno soon, we send you our best regards.
