Ratings based on 48 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2024 on Hotels
by A verified traveler
Posted 28 Jun 2024
Over looks the river
Comment from Hotel Management
29 Jun 2024 by Andi, Hotel Management
We’re so happy to hear you enjoyed the views of the river. Thank you for staying at Lava Hot Springs KOA Holiday East.
by A verified traveler
Posted 17 Jun 2024
The area, the view of river and mountains, very peaceful!
Comment from Hotel Management
18 Jun 2024 by Andi, Hotel Management
We are happy to hear you enjoyed your stay.
by A verified traveler
Posted 7 Jun 2024
Ladies in the office were amazing¡ thanks ladies !
There was a misunderstanding and they really understood the situation and done everything They could to accommodate thanks again!!!!! great-great service! Keep it up koa and the awesome office ladies!!!
Comment from Hotel Management
8 Jun 2024 by Andi, Hotel Management
Thanks Geoff, we appreciate your patience at check in. Glad to hear you enjoyed your cabin.
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 6 May 2024
Beautiful setting. Loved the cabin. When I booked it didn’t give me the option to order a cabin with bedding & towels. A little surprising when I checked in there was an afdocharge of $68 usd.
Comment from Hotel Management
7 May 2024 by Andi, Hotel Management
It’s unfortunate you had this experience, however; the confirmation email is very explicit and the explanation of which cabin type you’re choosing is also very detailed. We will continue to improve customer relations and start making phone calls with our future guests. Thank you for choosing KOA.
by A verified traveler from South Jordan
Posted 6 May 2024
We had an incredible stay! I would recommend this cabin time and time again. From the time of booking till when we checked out the staff were extremely helpful and kind. The cabin is perfect inside, has plenty of outlets for charging, large shower and all the amenities. The patio was the real MVP, it's perfect! We sat outside and listened to the waterfall every night. We will definitely be back!
Comment from Hotel Management
6 May 2024 by Andi, Hotel Management
Thank you for taking the time to give us a kind positive review. We’re so happy to hear you had a great time.
by A verified traveler
Posted 3 May 2024
I love it.
Comment from Hotel Management
18 Jun 2024 by Andi, Hotel Management
We are pleased to hear you loved it.
by A verified traveler
Posted 28 Apr 2024
Location is good, above the river, has nice view.
by A verified traveler
Posted 20 Apr 2024
Clean property. Easy to check in.
The cabin was so peaceful away from all the noise
Comment from Hotel Management
20 Apr 2024 by Andi, Hotel Management
We are happy to hear you enjoyed your stay. Thank you for taking the time to give us a nice positive review.
