Ratings based on 260 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from JACKSONVILLE
Posted 19 Jun 2024
Excellent location and experience
Comment from Hotel Management
24 Jun 2024 by Hotel Reception. , Hotel Management
Thanks Louis, wishing you a great time in Switzerland.
by A verified traveler from Cupertino
Posted 16 Jun 2024
The view of the Lauterbrunnen valley from behind the hotel was excellent
Comment from Hotel Management
24 Jun 2024 by Hotel Reception. , Hotel Management
Thanks Amar - our terrace is a well kept secret!
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 5 Jun 2024
We had the best time at this hotel! It was perfect!
Comment from Hotel Management
24 Jun 2024 by H, Hotel Management
We are so glad Emma, hoep the rest of your trip was awesome.
by A verified traveler
Posted 4 Jun 2024
Right on the main thoroughfare, with good mountain views. My wet towel was never changed during my three day stay, just rehung on the rail.
Comment from Hotel Management
24 Jun 2024 by Hotel Reception. , Hotel Management
We are so sorry for this Andrew, we have taken the appropriate steps to ensure Housekeeping keep on top of this. Thank you as feedback like this is valuable.
by A verified traveler
Posted 4 Jun 2024
Nice place. Close walk
by A verified traveler
Posted 29 May 2024
perfect stay in wengen. super easy and friendly checkin process. would definitely recommend!
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
24 Jun 2024 by Hotel Reception. , Hotel Management
Thanks Thomas - safe travels in Switzerland.
by A verified traveler
Posted 21 May 2024
The gentleman that ran the breakfast buffet, was so wonderful. When we checked out of the Hotel, it was raining and we had a 2 hour wait before our train. He let us stay in the dining room for comfort and kept checking on us ….. mind you it was closed in the restaurant…. Offering us tea or coffee. So kind !!
by A verified traveler
Great place to stay for skiing
Posted 6 Jan 2024 on HotelsFull of character, perfect location, very friendly staff, rooms made up daily. Fantastic breakfasts and the food in the restaurant in the evening was great. Handy ski/boot room which was warm and easy to access
Comment from Hotel Management
15 Jan 2024 by Hotel Reception, Hotel Management
Thanks Michael for your lovely review. We hoep to greet you again soon. Thanks for choosing Hotel Bernerhof.
