Ratings based on 92 Verified Reviews
4.0 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Great Malvern, UK
Small hotel in town centre.
Posted 17 Oct 2015
Pros: Location.
Cons: The hotel is clearly in need of an upgrade and refit! A more friendly welcome would have been nice, too.
Location: Visit the alps all around.
Clearly in need of some TLC, the hotel was quite tired and careworn.
Recommended
for Everyoneby A verified traveler from Australia
Nice hotel
Posted 4 Oct 2015
Pros: View
Cons: Ventilation in shared bathroom, wifi could be million times better
Location: Train station to Interlaken nearby, Trummelbach Falls, hikes, walks, supermarket
Hotel has a restaurant that gets busy and shares the hotels staff, so keep in mind a bit of waiting for assistance when needed. But Hotel was great, Rooms were comfy, Staff was ok, food was great, vibe and decor of hotel was good, we had a waterfall view from our room. Shared bath was a bit musty and needed ventilation, wifi was crap. Location was great and in middle of strip, train station nearby.
Recommended
for Everyoneby A verified traveler
Great location
Posted 10 Aug 2015The location is second to none. Great place located the the train station that takes you everywhere. Overall hotel I would say average at best.
Recommended
for Everyoneby A verified traveler from Perth, Australia
Very central, close to falls and train
Posted 18 Jul 2015
Pros: It was central, easy access to public transport, amazing view of the Staubbach Waterfall and comfy bed
Cons: Airconditioning or at least a fan. Hotel should offer more tourist information
Location: Nice walks to a couple of waterfalls, trains/cable cars are easy to catch to other activities
Some rooms are very small compared to others for the same price. Shower is on a different floor, shared toilet too. No aircon and very noisy ...lots of door slamming, suitcases being dragged on wooden floors and you can hear people walking on the floor above you.
by A verified traveler from Omaha
The worst hotel is Switzerland
Posted 25 Mar 2015 on TravelocityIf you want to be able to say you stayed in the worst hotel in Switzerland, this is your place.
by JULIE from Minneapolis
Lovely stay
Posted 6 Nov 2014 on HotelsThis hotel was great! We read the reviews and had done our research so we knew that breakfast and parking were not included in the hotels.com rate. Yes, there were some people arguing about that when we arrived. But with that out of the way, we had a wonderful, clean room with a beautiful view of the waterfall. It was nicely located in town so we could easily walk to everything. The "colorful" manager was fine with us. He was friendly and amusing and gave us a great, romantic room. We were impressed and very much enjoyed our stay!
by JOHN from ILLINOIS, USA
excelent
Posted 26 Oct 2014 on HotelsOur host and his staff were VERY helpful and VERY gracious. The restaurant and staff were fantastic. We stayed for four wonderful days and nights. These guys are first class. JOHN
by Tom from Seattle
Nice location
Posted 22 Oct 2014 on HotelsHotel was in a nice location and had on-site parking. Hotel owner did upsell having us look at 3 rooms (the one we booked and 2 other higher priced ones) to get us to book a more expensive one. We talked with another guest and he did the same thing to her. Overall though a very nice hotel.
by Zabedah from PJ, Malaysia.
Clean and strategic location to jungfrau.
Posted 16 Oct 2014 on HotelsPerfect location to Jungfrau and the hotel just walk in 10 minutes from Lauterbrunen train station. Enjoyed the scenery and can hear waterfall from the hotel room.
Recommended
for Everyoneby A verified traveler from New Zealand
Nice friendly hotel in an awesome town
Posted 7 Sep 2014I loved Lauterbrunnen and my day up Jungfrau and my day hiking in the hills above Lauterbrunnen.
