Ratings based on 154 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Honolulu
Posted 9 Oct 2024
Beautiful view with balcony. Room was not large but made up for it with view and cleanliness. Staff are nice and dinner in restaurant was good.
Comment from Hotel Management
11 Oct 2024 by Geranne, Hotel Management
Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed the beautiful view from your balcony and appreciated the cleanliness of your room. While the space may not have been large, we’re glad the stunning scenery and comfort made up for it. It’s wonderful to know that our staff and restaurant also contributed to your pleasant experience. We truly appreciate your stay and look forward to welcoming you back for another lovely visit!
by A verified traveler
Posted 6 Oct 2024
An absolute beauty, the rooms are quaint, the restaurant and grounds were stunning, the view in every direction was incredible
Food at the restaurant was tip top
Comment from Hotel Management
8 Oct 2024 by Pauline, Hotel Management
Dear Guest,Thank you so much for your fantastic review! We’re thrilled to hear that you had such a wonderful stay with us and that you enjoyed the beauty of the rooms, the stunning grounds, and the incredible views. It’s also great to know that you loved the food at our restaurant — we take pride in offering the best dining experience for our guests.Your kind words mean a lot to our team, and we can’t wait to welcome you back for another exceptional stay!Kind regards,The Hotel Regina Team
by A verified traveler
Posted 2 Oct 2024
Great location but rooms really need to be updated
Comment from Hotel Management
6 Oct 2024 by Pauline, Hotel Management
Dear Guest, Thank you for your review. We appreciate your feedback regarding your recent stay.We're glad to hear that you enjoyed our great location. However, we regret to learn that the condition of the rooms did not meet your expectations. Please know that we take guest feedback seriously and are actively working on updates and improvements to enhance our accommodations.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Best regards,The Hotel Regina Team
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
6 Oct 2024 by Pauline, Hotel Management
Dear Guest, Thank you for your feedback. We appreciate you taking the time to review your stay with us.We hope to welcome you back in the future.Best regards, The Hotel Regina Team
by A verified traveler
Posted 29 Sep 2024
This property located at a higher elevation of the town, from where you can look down at beautiful views. The rooms with balconies offer unparalleled Mountain View like no other! Make sure you get those room faces directly at the mountain. Breakfast offers abundant choices : protein, carbs, vegetables couple with excellent services !
Comment from Hotel Management
30 Sep 2024 by Pauline, Hotel Management
Dear Guest, Thank you for your fantastic review! We’re glad you enjoyed the breathtaking mountain views and found our location and rooms to your liking. It’s wonderful to hear that you appreciated the variety in our breakfast offerings and the service from our team. We look forward to welcoming you back for another great stay!Kindest regards, The Hotel Regina Team
by A verified traveler from Smithfield
Posted 28 Sep 2024
The view from our balcony looking down into the Lauterbrunnen Valley and up into the snow covered Alps was a “million dollar view”. We had 2 minor issues during our stay and the staff was very accommodating and able to resolve them quickly. The town of Wengen is a quaint Swiss village with a hint of tourism, yet charming
Comment from Hotel Management
30 Sep 2024 by Pauline, Hotel Management
Dear Guest, Thank you for your wonderful review! We're delighted you enjoyed the breathtaking views from your balcony and found our staff helpful in resolving the minor issues during your stay. Wengen truly is a charming village, and we're glad you felt its unique character. We hope to welcome you back soon for another memorable experience!Kindest regards, The Hotel Regina Team
by A verified traveler from Panorama City
Posted 23 Sep 2024
Great views of the Alps. Next to Train station. Next to coop. Next to Wengen shops. Next to Wengen to Mannlichen Cable car. Great breakfast options. Nice staff. Amazing stay. Truly recommended.
Comment from Hotel Management
24 Sep 2024 by Pauline, Hotel Management
Dear Guest, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed the stunning views of the Alps and our convenient location next to the train station, shops, and the Wengen to Männlichen cable car. It's also great to know that you appreciated our breakfast options and the friendliness of our staff. We're delighted that you had an amazing stay, and we truly appreciate your recommendation. We hope to welcome you back again soon for another memorable visit!Kindest regards, The Hotel Regina Team
by A verified traveler
Posted 19 Sep 2024
Great stay, awesome staff !
by A verified traveler
Posted 13 Sep 2024
Excellent place to stay. Just needs some upgrade of the rooms.
Comment from Hotel Management
14 Sep 2024 by Team Regina, Hotel Management
Thank you for taking the time to leave a 4/5 rating! We're pleased to know that you had a positive experience during your stay with us. Your feedback is incredibly valuable, and we’d love to hear if there’s anything we can do to make your next visit a 5-star experience.
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Team Regina, Hotel Management
Thank you so much for your 5/5 rating! We’re thrilled that you enjoyed your stay and truly appreciate you taking the time to share your feedback.It means a lot to us, and we hope to welcome you back soon for another fantastic experience.
