Ratings based on 343 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Sarah, Hotel Management
Thank you very much for the good review, Wahida. Greetings from Wengen!
by A verified traveler from New York
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hedi, Hotel Management
Thank you for the review. If you would like to tell us what we can do better, we welcome constructive criticism. With kind regards from the Jungfraublick-Team
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Hedi, Hotel Management
Thank you, Peter
by A verified traveler
Posted 20 Oct 2024
This hotel would get 5 stars just for the view from the balcony! Add to that the fact that the rooms are super clean, the staff is so helpful and friendly (shout out to the desk manager who solved our problem of a broken off cork inside a bottle of wine!) and it just couldn't be better.
The breakfasts at the property are a MUST. Fresh, local breads and dozens of options from overnight oats to cold cuts, cheeses, toasts, softboiled and hardboiled eggs, jams, honey, Nutella, everything!
The fondue we had (traditional) at the hotel for dinner on day 2 was superb as well.
Is it an uphill walk from the train station in Wengen? Yes. But you're in the Alps, right? And they have a shuttle to help if you speak to them. I can't wait for our next trip back and a chance to stay there again!
Comment from Hotel Management
23 Oct 2024 by Hedi, Hotel Management
Thank you so much for the great review and detailed feedback. Also that you mentioned the broken cork - we help where we can :-)
by A verified traveler
Posted 19 Oct 2024
This hotel offers a great view of the ALPS and the valley below. Free breakfast in the morning. Easy walk to the train station and center of the city. From Wengen you can then take the Tram to Mannlichen, high recommended. Would recommend this place to anyone visiting the alps and it's an easy train ride up the funicular( yellow train) from lauterbrunnen below. Sit on the left side of the train for the best views coming down.
Comment from Hotel Management
23 Oct 2024 by Hedi, Hotel Management
Thanks for the good review. We're glad you enjoyed Wengen so much.
by A verified traveler
Posted 14 Oct 2024
Great location, very clean and the cheese fondue at the restaurant was delicious.
Comment from Hotel Management
14 Oct 2024 by Daniel, Hotel Management
Thank you Nansie
by A verified traveler
Posted 11 Oct 2024
The property is on top of a hill not too far from train station, but recommend to schedule a pick up and drop off from train station. We loved everything about the room, the restaurant, and reception. Excellent service!
Comment from Hotel Management
11 Oct 2024 by Daniel, Hotel Management
Thank you Jose!
by A verified traveler
Posted 11 Oct 2024
Loved this hotel. Incredible view of the landscape surrounding the hotel. Worth upgrading to a room with balcony or mountain view to be able to take it all in
Staff was friendly and accommodating. Upgrading my room for free and providing an early check in. Breakfast was good with a spread of cheeses, eggs, breads and other items. Free coffee 24/7 in the lobby.
Town has everything needed included a grocery store and prices at restaurants are reasonable for Switzerland especially in the mountain area. Be aware transportation is all by cable car for most areas and there is a significant cost to this.
The Wengen Mannlichen cable car will give you access to an incredible hiking area.
Comment from Hotel Management
11 Oct 2024 by Daniel, Hotel Management
Hi Troy. Thank you for the kind feedback. Best regards, Daniel
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Sarah, Hotel Management
Thank you for the review, Chris!
by A verified traveler
Posted 3 Oct 2024
Comfy rooms. Fantastic breakfast buffet. Super helpful staff. 3 minute (gorgeous) walk to the train. Oh, and get the fondue!!
Comment from Hotel Management
4 Oct 2024 by Daniel, Hotel Management
Thank you for the kind review!
