Ratings based on 518 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2024
5 out of 5
by A verified traveler

Posted 23 Oct 2024
This property is the iconic Swiss hotel with friendly staff and spectacular views. Our room was on the lowest floor but still had a Mountain View. However, it shared a public terrace instead of a private terrace, which was the case of the upper floors. Otherwise, we enjoyed our stay very much.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2024
5 out of 5
by A verified traveler from Lansing

Posted 1 Oct 2024 on Orbitz
It is a beautiful hotel at a town that is like a fairy tale. We had a room with the Mountain View and lucked out to have 2 sunny days. The hotel is very central to several walking trails, train and gondola stations. Breakfast was fine although did not have any hot/warm options. But great bread cheese fruit etc. We ate dinner twice at the hotel - the food was good. The hotel is highly recommended.
5 out of 5
by A verified traveler

Posted 21 Sep 2024 on Orbitz
Accommodations and food were excellent
5 out of 5
by A verified traveler

Great amenities and friendly staff

Posted 15 Sep 2024 on Hotels
Clean and cozy hotel with great restaurant and spa, comfortable lobby and bar area. The owner visiting tables during dinner was a special touch. Great lodge decor and friendly staff. Highly recommend this hotel.
5 out of 5
by A verified traveler

Posted 15 Sep 2024 on Hotels
Great location, friendly staff and clean rooms. Would like to hava better mattress.
4 out of 5
by A verified traveler

Posted 13 Sep 2024 on Hotels
Beautiful inn right next to the cable car station. Stunning views and comfortable room with electric drying rack for your clothes. I missed a coffee maker in the room-had to pay for it in their restaurant. But besides that, it was lovely and staff was quite helpful.
4 out of 5
by A verified traveler from Pacific Palisades

Posted 9 Sep 2024
The location was terrific. Our room was a bit tired; there was no door on the shower/sink portion of the bathroom and water went into the hallway. But we were lucky to get the last room available on our dates. I’m sure the other rooms were a bit more modern.
4 out of 5
by A verified traveler

Posted 9 Sep 2024
We had a really nice stay at Hotel Alpenruh . You can’t beat the view from our balcony however they do allow smoking on the balconies which prevented us from leaving our door open . The staff was friendly and the breakfast was delicious.