Ratings based on 43 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jul 2024
The building is so nice. Staff friendly but some drawbacks. No room dining service after hours, towel rack warmer was not working, also found someone’s leftover behind the rack.
by A verified traveler
Posted 24 Apr 2024 on Hotels
by A verified traveler
Posted 7 May 2022 on Hotels
by A verified traveler
Posted 25 Sep 2021
staff very nice
Comment from Hotel Management
25 Mar 2022 by Ophélie , Hotel Management
Dear Madam,
We would like to thank you for your kind feeback.
We look foward to welcome you for another stay.
Best regards
by A verified traveler from Israel
Posted 21 Feb 2020
Beautiful and luxurious in an impressive old building. Excellent service. Gardens and surroundings are enjoyable.
by A verified traveler
Service left much to be desired
Posted 15 Oct 2019 on HotelsGrounds are beautiful but a lot of issues with service:
1. Be prepared to take own bags to room. We were offered help but from a petite lady and my husband didn’t feel comfortable.
2. There were a lot of misunderstandings about a restaurant booking. We weren’t told there were two restaurants and we didn’t get to try the michelin star resto. We asked to be put on a waitlist and they did email us with a cancellation but when we called to ask they said the email was WRONG. They did not explain this at all and it caused a lot of frustration.
3. Breakfast for 28 euros was not worth it - purely continental and lack of service. You can boil your own eggs...
by A verified traveler
Posted 6 Oct 2019 on Hotels
by A verified traveler
Posted 22 Aug 2019 on Hotels
by A verified traveler
Posted 11 Jul 2019 on Hotels
by A verified traveler
This is a must stay.
Posted 13 May 2019 on HotelsAn incredible hotel. The whole place was amazing from start to finish. The attention to detail for everything was absolutely spot on. I (unfortunately) have to spend a lot of time working away from home and staying in hotels. Therefore, when I stay in a hotel for pleasure, I notice everything that is 'missing' or 'could be better'. The hotel and staff, exceeded every expectation I had, and I found nothing could be bettered. From the bedding to the towels to toiletries to the shower, everything was about the guests comfort. I will certainly return to enjoy a longer stay in the future.
