Ratings based on 44 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024 on Orbitz
My child was devoured by bedbugs on our first night at the hotel and the hotel showed very little care for the situation, insinuating it was our fault for bringing them with us which was not the case.
The service in general was cold, slow and also uninformed about the area. When asked about market days, the receptionist didn’t know.
The breakfast cost 30€ per person for mediocre, flavorless eggs and a very average spread that any basic hotel offers. There was no menu to choose from and the value for money was definitely not there. In addition, the coffee was subpar capsule coffee which should not be the case at a relais chateaux.
Overall an incredibly disappointing stay that completely soured our final night of the trip.
by A verified traveler
Posted 2 Jul 2024
The building is so nice. Staff friendly but some drawbacks. No room dining service after hours, towel rack warmer was not working, also found someone’s leftover behind the rack.
by A verified traveler
Posted 24 Apr 2024 on Hotels
by A verified traveler
Posted 7 May 2022 on Hotels
by A verified traveler
Posted 25 Sep 2021
staff very nice
Comment from Hotel Management
25 Mar 2022 by Ophélie , Hotel Management
Dear Madam,
We would like to thank you for your kind feeback.
We look foward to welcome you for another stay.
Best regards
by A verified traveler from Israel
Posted 21 Feb 2020
Beautiful and luxurious in an impressive old building. Excellent service. Gardens and surroundings are enjoyable.
by A verified traveler
Service left much to be desired
Posted 15 Oct 2019 on HotelsGrounds are beautiful but a lot of issues with service:
1. Be prepared to take own bags to room. We were offered help but from a petite lady and my husband didn’t feel comfortable.
2. There were a lot of misunderstandings about a restaurant booking. We weren’t told there were two restaurants and we didn’t get to try the michelin star resto. We asked to be put on a waitlist and they did email us with a cancellation but when we called to ask they said the email was WRONG. They did not explain this at all and it caused a lot of frustration.
3. Breakfast for 28 euros was not worth it - purely continental and lack of service. You can boil your own eggs...
by A verified traveler
Posted 6 Oct 2019 on Hotels
by A verified traveler
Posted 22 Aug 2019 on Hotels
by A verified traveler
Posted 11 Jul 2019 on Hotels
