Ratings based on 16 Verified Reviews

3.1 out of 5
62% of guests recommend
3.4 Room cleanliness
3.1 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 31 Aug 2019
The hotel is located in a great place all kind of things to do
4 out of 5
by Larry

My Medellin Getaway

Posted 6 Dec 2017 on Hotels
My stay was pleasant. The staff were very accomodating and helpful, and the cooked breakfast was delicious. The area where the hotel is located is Laureles and it's a beautiful, quiet area, with many restaurants within walking distance. The only suggestion I have for improvement would be to have the front desk staffed more hours during the day and evening. Overall, a good stay!
3 out of 5
Recommended
for Everyone
by A verified traveler from Bogota

Good location

Posted 23 Oct 2017
Pros: I liked the staff, the food and the location. The location and the building is safe (with key card).
Cons: The internet was working poorly. Would be advisable to place carpet in the hallway to avoid noise at nighttime. Place door between stairs and cafe.
Location: Location is good with easy access to restaurants, this is a very middle-upper class residential area.
The location is good with access to main dinning areas in Laureles. The staff is nice and rooms are clean, but rooms are disappointing and can be noisy during nighttime. The cafe and restaurant below are nice though with good breakfast and if you are deciding to have lunch its pretty good above normal standard for 'menu ejecutivo'.
1 out of 5
by Carolina

This traveler left a rating score only Posted 14 Jul 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from miami beach

Cozy place

Posted 31 May 2017
Very friendly service and very attentive, they changed my room as soon as I have asked them. They helped me every other way, it was a nice location close to metro, u can go there with taxi, anywhere you like, I would recommend, anyone.
3 out of 5
by A verified traveler

Posted 17 Nov 2020 on Hotels
El hotel tiene unas instalaciones agradables y confortables, sin embargo durante los 4 días que estuvimos alli nunca nos organizaron la habitación, ademas, en el momento de hacer el ingreso nos demoraron mucho.
4 out of 5
by A verified traveler

Posted 8 Feb 2020 on Hotels
Muy bien
1 out of 5
by A verified traveler

NO SE HOSPEDEN ACA !!!

Posted 8 May 2019 on Hotels
Pesimo el desayuno lo sirven tardisimo, cuando pregunte al chico de recepcion me dijeron que servian a partir de las 9 am y mi jefe no me creyo y los del hotel les dijeron que de 7 a 10 cuando jamas me dijeron a mi que a las 7. Pesimo, decepcionado sin recepcionista.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2018
2 out of 5
by A verified traveler

Falta mucho para ser un hotel

Posted 17 May 2018 on Hotels
La información de la página es diferente de la realidad: rente un apartamento y la primera noche me dieron un cuarto muy pequeño, al día siguiente después de hablar me cambiaron. La tercera noche casi no puedo entrar al hotel por que no había nadie en el front desk A pesar que dicen hay 24 horas de servicio; dicen servicio de limpieza diario y no hubo limpieza el segundo día. Hay desorden en los corredores, bolsas grandes de ropa que dificultan el acseso al cuarto. Sobre la estufa un sartén sucio con aceite usado que en ningún momento lo retiraron al igual que un balde que usan para el aseo abandonado en la sala. La misma persona que hace el aseo atiende el front desk y no tiene la información para responder siempre tenía que telefonear a alguien para resolver los problemas. No hay un horario claro para el servicio de desayuno: a las 7:30 am la cocina aún está cerrada y es el portero quien se supone prepara el desayuno.