Ratings based on 948 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
The hotel is near very loud disco music until 2-3 am
They had nice buffet breakfast with fruits
Turkish steam room
No swimming pool
Comment from Hotel Management
23 Sep 2024 by Hotel Egina Medellin., Hotel Management
Mr. Jerry.Thank you for your comments. These help us improve our service on a daily basis.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Hotel Egina Medellin., Hotel Management
Sr, Luis, muchas gracias por ssus comentarios y evaluacion de nuestro hotel.para nosotros cada dia es importante mejorar nuestro seervicio para ofrecer una mejor experiencia a nuestros huespedes.
by A verified traveler
Posted 5 Sep 2024
I've been there twice and I would recommmend to book your vacation at Egina Hotel. It's the best hotel near crra 70 in Medellin.
Comment from Hotel Management
13 Sep 2024 by Hotel Egina Medellin., Hotel Management
Mr. Siegfried, Thank you very much for your comments. At our hotel we always strive to provide excellent service every day and to make our guests feel at home.
by A verified traveler
Posted 21 Aug 2024
staff was very rude and unfriendly had my phone stollen and they did not do anything to help had friends called and asked to be transferred to my room and they just hangup the phone or said that I asked to not have anybody call.
Comment from Hotel Management
29 Aug 2024 by Hotel Egina Medellin, Hotel Management
Thank you for your comments Mr. Daniel,We regret your inconvenience as we never have a case like this. We will review to improve the service and the experience of our guests.Sincerely,Hotel Egina Medellin.
by A verified traveler
Posted 14 Aug 2024
Hotel is located in a great area, train station just a block away. Great food and restaurant nearby. Staff is great. Rooms are kept clean and tidy. Will stay again.
Comment from Hotel Management
29 Aug 2024 by Hotel Egina Medellin., Hotel Management
Thank you very much Mr. Luis.We hope to have met your expectations and we hope have you back at the Hotel very soon.Kind regards,Hotel Egina Medellin.
by A verified traveler
Posted 11 Aug 2024
Very noisy area at night and holidays, impossible to sleep, also no friendly and willing to pick up the bags to take to the rooms.
The breakfast with no varieties and the waiter taking the eagles with his hands to serve the guests ( disgusting ) also staff not friendly to work with guests.
I would not return to this hotel.
Comment from Hotel Management
14 Aug 2024 by equipo central de reservas, Hotel Management
Buenas tardes Sr. Vanda,Gracias por sus comentarios.lamentamos no haya tenido una estadia favorable, entendemos que durante su estadia habia bastante ruido en la ciudad ocasionado por la feria de las flores.l
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
5 Aug 2024 by equipo central de reservas, Hotel Management
Buenas tardes señor Carlos,muchas gracias por sus comentarios,estos son muy importantes para nosotros.cordialmente,
by A verified traveler
Posted 3 Jul 2024
Comment from Hotel Management
22 Jul 2024 by central de reservas, Hotel Management
Muchas gracias por elegirnos para su estadía en Bogotá, esperamos tenerlo de regreso en su próxima visita a la ciudad.
by A verified traveler
Posted 2 Jul 2024
Very friendly staff
Comment from Hotel Management
22 Jul 2024 by central de reservas, Hotel Management
Thank you very much for choosing us for your stay in Bogota, we hope to have you back on your next visit to the city.
by A verified traveler
Posted 27 Jun 2024
Great place to stay and great location, love it
Comment from Hotel Management
22 Jul 2024 by central de reservas, Hotel Management
Thank you very much for choosing us for your stay in Bogota, we hope to have you back on your next visit to the city.
