Ratings based on 982 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
🏨🏨🏨🏨
by A verified traveler
Posted 10 Nov 2024
The room was clean and tidy, and needed an update. But, the worst part was they were not well insulated to avoid noise. Other patrons staying thought yelling til 3.30am in the morning was acceptable, having little consideration for others. Opted for early check out.
Comment from Hotel Management
10 Nov 2024 by Angela , Hotel Management
Hi Carolyn,Thank you for your valuable feedback.I'm glad the room itself was clean and tidy. I am disappointed to hear another guest has kept you awake until 3.30am. Please feel free to discuss further with us at the email address:reservations@coloniallaunceston.com.au.Kind Regards,Angela & The Colonial Team.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Carissa & the Colonial Team, Hotel Management
Hi Kylie,Thank you for your review and letting us know you enjoyed your stay.We look forward to seeing you again.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Reception Team, Hotel Management
Thank You for your review Lee,We look forward to accommodating you again.Kind Regards,The Colonial Team
by A verified traveler
Posted 24 Sep 2024
Basic accommodation which is fine for a night or 2 if you're in Launceston for work. The entire place is a bit dated and could use some sprucing up, breakfast is average at best and the rooms and hallways are not very clean. Great central location with plenty of off-street parking, not the best but far from the worst.
Comment from Hotel Management
12 Oct 2024 by Reception Team, Hotel Management
Thank You for your review Marlin,We look forward to accommodating you again.Kind Regards,The Colonial Team
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Reception Team, Hotel Management
Hello Zac,Thank you for your feedback, we look forward to you staying again with us in the future.Kind Regards
by A verified traveler
Posted 5 Sep 2024
A lovely stay at the hotel. We had such a spacious room and was so lovely and warm when we got into the room
Comment from Hotel Management
14 Sep 2024 by Reception Team, Hotel Management
Hello Helen,Thank you for your feedback, we look forward to you staying again with us in the future.Kind Regards
by A verified traveler
Posted 30 Aug 2024
A nice place to stay for a few days. They don’t do room service though. We had to ask for fresh towels etc.
Comment from Hotel Management
14 Sep 2024 by Reception Team, Hotel Management
Hello Emma,Thank you for your feedback, we look forward to you staying again with us in the future. Also just to let you know we do offer Room Service for Breakfast Mon-Fri from 7-9am / Sat-Sun from 8-10am & for dinner Mon-Sat from 5:30-8pm. Closed on SundaysAs for Linen Service each room is supplied on with towels etc. on arrival if you are staying more than 3 day your room will be serviced & new towels given. Unfortunately we don't offer daily room service, but we are always happy to get you extra towels, blankets etc. if you would like them.Kind Regards
by A verified traveler
Posted 8 Aug 2024 on Wotif
We had mould in the ive cube tray . The ice cubes never froze anyway because the fridge was too warm !!
Comment from Hotel Management
14 Sep 2024 by Reception Team, Hotel Management
Hello Andrew,Thank you for your feedback, we are sorry your stay with us wasn't a pleasant one. Please note we will be following this up & speaking to housekeeping to ensure they are checking the temperatures of the fridges/freezers & the conditions of the ice tray.We do hope you will come back & stay again with us in the future. Kind Regards
by A verified traveler
Easy access
Posted 31 Jul 2024 on HotelsGood. Couldn’t find the mini bar price list so was unsure what was free.
Comment from Hotel Management
14 Sep 2024 by Reception Team, Hotel Management
Hello Ruth,Thank you for your feedback, we look forward to you staying again with us in the future. Kind Regards
